VALLEY VIEW HEALTHCARE SERVICES LLC

chico, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

- ownership

Certified since 2022

Key Information

Years in Operation

4

Location & Directions

Address

120 INDEPENDENCE CIRCLE SUITE G

CHICO, CA

Service Area

This agency serves patients in CHICO and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:78%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.11% falls with injury

Low rate of falls with injury

Better than average

83% improved in bathing

Based on patient outcomes

Better than average

75% improved managing meds

Based on patient outcomes

Better than average

80% improved in breathing

Based on patient outcomes

Better than average

80% timely care start

Care started promptly after referral

Better than average

73% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
89%
Team Communicated Well
82%
Discussed Medicines & Safety
77%
Completed Surveys
345
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care80.3%
Flu Vaccination Rate70.9%
Improvement in Walking/Mobility72.5%
Improvement in Bathing82.7%
Improvement in Managing Medications75.3%
Improvement in Getting In/Out of Bed80.8%
Improvement in Breathing79.7%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score69.5%
Health Info Transfer to Provider72.7%
Health Info Transfer to Patient86.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
28 reviews
Katherine Pearson

Katherine Pearson

Even tho post knee surgery pain is BRUTAL, I loved my experience with Jordan. Jordan was knowledgeable, professional yet took a personal interest. She encouraged me to go forward without fear. If I was reticent, she’d kindly work with me. I’m so grateful to have landed with such a capable PT.

Verified Google review
Pigs In Space

Pigs In Space

Valley View Healthcare was so amazing and awesome and everyone was very kind!! They were punctual and reliable. Me and my kitties loved having our PT Cale here to help me get back on my feet after having my second hip surgery!! Cale was very proficient, professional caring and very sweet. We will definitely miss him. This was a wonderful experience for me. I really appreciate everyone hard work and coming out to help me. Thank you so very much!! Have a great year!!

Verified Google review
Fran Rebello

Fran Rebello

I have had an opportunity to experience Valley View in home PT services with Mitch Holtkamp and Jose Perez and they have both been EXCELLENT service providers. Both have gone above and beyond any expectations I might have had. Their knowledge about the injury, their suggestions and treatment plan, their kindness in implementing the plan and their follow-up superior! I also had the experience of working with Mitch Holtkamp when he was assigned as a PT for my sister when she was in a memory care facility in Chico - he showed the same excellent skills and care when working with her. Keeping in mind dementia patients can be a challenge at times and he was always caring and patient with her. When it was time for her to transition to hospice we also used Valley View. Our hospice nurse was Cynthia Kolb, who drove from 40 minutes away to see my sister three times a week. Going through such a trying time for our family she was caring, compassionate and explained all the transition stages to us as many times as we needed to hear it. We were able to call her anytime, day or night with a question. She also kept in constant communication with the facility making sure they were following through with requested protocols. Bottom line, I can not say enough good things about how impressed I am with Valley View services and with the EXCELLENT staff that I have had an opportunity to work with!! You want the best there is, they are the BEST!!

Verified Google review
Johanna Moore

Johanna Moore

My husband came home last week after 132 days in hospitals, rehab and skilled nursing. I really had no idea how to choose Healthcare for him at home. In the 1st week at home Valley View had sent us RN, PT, OT, CNA, and Social Services. They also coordinate with Dr.s for equipment and supplies. All of them are wonderful kind compassionate and super helpful to both of us. Coming home is like taking off the training wheels and Valley View has made the transition so much easier. I feel very well supported and cared for. Iam confident that they are the best. Thanks to everyone at Valley View for the peace and comfort and encouragement.

Verified Google review
deadstar892

deadstar892

I had an incredible experience with this home health facility after my total knee replacement. Mitch, my physical therapist, was absolutely amazing—he pushed me beyond my limits in the best way possible and helped me make a full recovery. I’m so grateful for all the hard work and dedication he put into my care. Shoutout to all the nurses, too, for being so supportive, attentive, and kind throughout my recovery. I would definitely recommend this team to anyone looking for top-notch care and encouragement on their healing journey! THANKS AGAIN 👍

Verified Google review

Reviews from Google Places for VALLEY VIEW HEALTHCARE SERVICES LLC. These are real experiences shared by families and patients.