SUNCREST HOME HEALTH SERVICES INC

chino, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2010

Key Information

Years in Operation

16

Location & Directions

Address

12598 CENTRAL AVENUE SUITE 201

CHINO, CA

Service Area

This agency serves patients in CHINO and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:79%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.68% falls with injury

Low rate of falls with injury

Better than average

98% improved in mobility

Based on patient outcomes

Better than average

98% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
86%
Team Communicated Well
85%
Discussed Medicines & Safety
71%
Completed Surveys
212
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate97.5%
Improvement in Walking/Mobility97.9%
Improvement in Bathing97.2%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed98.4%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score70.5%
Health Info Transfer to Provider100.0%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
43 reviews
rikki

rikki

What a wonderful experience I had this evening, for something that usually isn’t so fun. Elder care after an accident! Sun crest sent out an absolutely wonderful case worker to assess my 81 year old friend’s case. She was so professional, knowledgeable, helpful, charming, patient and sweet. It’s unbelievable how much great info and help she gave us in a stressful time. I learned so much from her about medications, ways I can help my friend in his recovery, extra help she can provide me with (which is a lot) and things pertaining to specific problems with great solutions. So refreshing to have someone these days who is efficient and knows what they’re talking about. If you need assistance, Jessica will be there for you too to get loved ones back on track and take the stress off of you. We were lucky to get her as our case facilitator. Thank you Jessica!

Verified Google review
Aerynn Wilson

Aerynn Wilson

Had the pleasure of getting to know Christina, she goes above and beyond for her patients, coming over after hours on weekends when we were in need. Very personable, knowledgeable, and professional. Had my hubby all healed up within a few months. Same with the RN Nelson who cares so tenderly for those he looks after and once again highly knowledgeable in his profession and very kind.

Verified Google review
Gina Ramirez

Gina Ramirez

We've been with Suncrest twice for my sister in law. They were great to us but we sure did miss Alexus, the nurse we had the first time. She was truly an angel with a heart of gold. She wouldn't leave my sister in law until all of her needs were met and all of our concerns were addressed. She was very thorough and organized. We really felt we received the highest quality care with her. You can see a big difference between nurses who are just collecting a check and nurses who have a passion for the work they do. Her heart is in it. We didn't think to ask for her ahead of time but I would highly recommend requesting her as your nurse if you're going to be using this company.

Verified Google review
Luz Molina

Luz Molina

Hello, my name is Luz Molina and Christina is my Nurse/Nelson. I mainly see Christina twice a week. Christina is phenomenal. She is very attentive, very punctual and is willing to work with my schedule per my doctors appointments. She never fails me as a patient or shall I say as a nurse. My family has welcomed her. She’s always been very consistent very clean and neat with her work. It’s been a great pleasure for her to come into my home and make me feel comfortable while I am in my home with my room. I couldn’t ask for a better person/nurse to attend to me. I would like to think this agency for sending Christina to my home , and to make me feel secure and confident with her presence. Thank you so much. Luz Molina.

Verified Google review
Mark Kohrt

Mark Kohrt

Suncrest was very helpful in the recovery of my step-dad. He was in the army for 17 years and deserved really great care. Nelson and Christina were very professional and did what needed to be done to heal his wounds and we became very found of them and enjoyed talking to them and shared their knowledge with us

Verified Google review

Reviews from Google Places for SUNCREST HOME HEALTH SERVICES INC. These are real experiences shared by families and patients.