JOHN MUIR HOME HEALTH SERVICES

concord, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1981

Key Information

Years in Operation

45

Location & Directions

Address

2298 PIKE COURT

CONCORD, CA

Service Area

This agency serves patients in CONCORD and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:77%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.01% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
87%
Team Communicated Well
84%
Discussed Medicines & Safety
80%
Completed Surveys
373
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.2%
Flu Vaccination Rate67.8%
Improvement in Walking/Mobility92.7%
Improvement in Bathing94.5%
Improvement in Managing Medications90.9%
Improvement in Getting In/Out of Bed92.6%
Improvement in Breathing94.8%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score72.1%
Health Info Transfer to Provider86.6%
Health Info Transfer to Patient96.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
125 reviews
Maggie McGuire

Maggie McGuire

My experience with Muir Home Health has been exceptional. I’ve tried others and Muir is the absolute best. Their nurses are caring and very knowledgeable regarding elder care. I feel safe and loved though Muir Home Health employees.

Verified Google review
Rebecca Graham

Rebecca Graham

I am writing this review on behalf of my mother who is in an Assisted Living Facility with Dementia. I cannot not say enough about the wonderful experience I have had with the John Muir Home Health staff. They have been supportive and compassionate every step of the way. They have gone above and beyond. Nurse Christine is an amazing human being and advocate.

Verified Google review
Chris Larson

Chris Larson

The help Gary received was very personable, encouraging. The nurses, PT, OT and other help was greatly appreciated. Much was learned regarding therapy exercises, (we are doing those exercises daily) to improve strength and balance. Gary looks forward to proceed with outpatient therapy, we are going through our new health insurance to get pre-authorization, with our primary physician requesting for Gary. Thank you so much for your professionalism and personal care. Gary and Chris Larson

Verified Google review
Michelle Freed

Michelle Freed

The HH nurse that came to do a newborn check was amazing! She was experienced, very comfortable with our baby girl, and her physical exam thorough (I would know as I am a nurse practitioner). She was also very communicative about her expected day and time or arrival, and came with all necessary information and supplies to do her assessment. Would recommend John Muir home health!

Verified Google review
Anne Beckes

Anne Beckes

My husband had aortic valve replacement. The home health team was EXCELLENT!! I have an extensive nursing background myself, so I have some ability to judge as a professional. They were at all times kind, caring, highly competent, and empathetic. We enjoyed their individual genuine care and treatment of us as individuals. They listened non-judgmentally on days when I as a care-giver really needed to vent. They are the best!

Verified Google review

Reviews from Google Places for JOHN MUIR HOME HEALTH SERVICES. These are real experiences shared by families and patients.