SUTTER CARE AT HOME

concord, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1966

Location & Directions

Address

5099 COMMERCIAL CIRCLE, SUITE 205

CONCORD, CA

Service Area

This agency serves patients in CONCORD and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:79%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.44% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
89%
Team Communicated Well
84%
Discussed Medicines & Safety
83%
Completed Surveys
744
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.4%
Flu Vaccination Rate57.3%
Improvement in Walking/Mobility88.1%
Improvement in Bathing90.3%
Improvement in Managing Medications86.0%
Improvement in Getting In/Out of Bed89.7%
Improvement in Breathing93.0%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score64.5%
Health Info Transfer to Provider93.2%
Health Info Transfer to Patient96.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
1 review
Robert Harrison

Robert Harrison

I had a total knee replacement and was discharged the next day. I became septic and was re-admitted the day after that. 3 days later I was discharged. It has been 2 weeks since surgery and no one from wound care has contacted me. I have contacted wound care twice and been told they have many nurses call in sick. I asked them if I still needed wound care and was told they should do an evaluation. Still waiting to hear from them to schedule a visit. Heard back from the wound nurse and the administrator. They listened and I immediately got a visit. I really appreciated how they handled the issue.

Verified Google review

Reviews from Google Places for SUTTER CARE AT HOME. These are real experiences shared by families and patients.

SUTTER CARE AT HOME - Home Care & Home Health Agency in Concord, California