COMPASSIONATE HEARTS HOME HEALTH INC

covina, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 2013

Key Information

Website

Not Available

Years in Operation

13

Location & Directions

Address

1270 E GARVEY ST SUITE 200

COVINA, CA

Service Area

This agency serves patients in COVINA and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

1.2% falls with injury

Low rate of falls with injury

Better than average

72% improved in mobility

Based on patient outcomes

72% improved in mobility

Based on patient outcomes

65% improved in bathing

Based on patient outcomes

43% improved managing meds

Based on patient outcomes

38% improved in breathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
94%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
93%
Team Communicated Well
82%
Discussed Medicines & Safety
90%
Completed Surveys
24
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care78.9%
Flu Vaccination Rate44.4%
Improvement in Walking/Mobility71.6%
Improvement in Bathing64.8%
Improvement in Managing Medications42.6%
Improvement in Getting In/Out of Bed64.7%
Improvement in Breathing38.5%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score22.2%
Health Info Transfer to Provider85.7%
Health Info Transfer to Patient81.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

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