COMPASSIONATE HEARTS HOME HEALTH INC

covina, CAMedicare Certified

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Verified Information

Medicare Certified agency provider

GOVERNMENT OPERATED ownership

Certified since 2013

Key Information

Phone

(909) 506-4317

Website

Not Available

Years in Operation

Location & Directions

Address

1270 E GARVEY ST SUITE 200

COVINA, CA

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Service Area

This agency serves patients in COVINA and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0.63% falls with injury

Low rate of falls with injury

Better than average

81% timely care start

Care started promptly after referral

Better than average

65% improved in mobility

Based on patient outcomes

65% improved in mobility

Based on patient outcomes

65% improved in bathing

Based on patient outcomes

43% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend

94%

Rated 9 or 10 (Excellent)

90%

Team Gave Professional Care

93%

Team Communicated Well

82%

Discussed Medicines & Safety

90%

Completed Surveys

20% response rate

About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care80.5%

Flu Vaccination Rate52.0%

Improvement in Walking/Mobility65.3%

Improvement in Bathing65.3%

Improvement in Managing Medications43.1%

Improvement in Getting In/Out of Bed61.0%

Improvement in Breathing40.7%

Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score19.8%

Health Info Transfer to Provider93.7%

Health Info Transfer to Patient83.1%

Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

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