SANTE HOME HEALTH, INC

diamond bar, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2019

Key Information

Website

Not Available

Years in Operation

7

Location & Directions

Address

21660 COPLEY DR SUITE 185

DIAMOND BAR, CA

Service Area

This agency serves patients in DIAMOND BAR and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:77%
Rate 9-10:81%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

82% improved managing meds

Based on patient outcomes

Better than average

87% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
81%
Team Gave Professional Care
87%
Team Communicated Well
82%
Discussed Medicines & Safety
81%
Completed Surveys
48
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.4%
Flu Vaccination Rate86.1%
Improvement in Walking/Mobility87.3%
Improvement in Bathing88.3%
Improvement in Managing Medications81.9%
Improvement in Getting In/Out of Bed79.2%
Improvement in Breathing87.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score58.0%
Health Info Transfer to Provider94.8%
Health Info Transfer to Patient96.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.7
3 reviews
Joy Ellithorpe

Joy Ellithorpe

SANTE HOME HEALTH INC. is the very BEST Home Health Agency I have ever had. So far RN Lauren and RN Rudy have visited me at my home this week. Both of them are excellent. They excel in their knowledge of my physical ailments. Their expertise makes me feel confident. They also have great communication skills. SANTE Home Health Inc is the only home health agency I will ever use. They have exceeded all my expectations!.

Verified Google review
DebraJoy Greenburg

DebraJoy Greenburg

Sante Home Health Inc., is a very good service. Nurse Lauren was fabulous. She came to our house and visited my 93 year old mother for two hours. Nurse Lauren was knowledgeable, efficient, thoughtful, informative, and caring. She has great communication skills and took time to help us understand the medical issues going on with my mom. Nurse Lauren looked at each medication prescribed, and explained in detail what each of them are for and when my mom should take them. We give Nurse Lauren from Saute Home Health Inc. five (5) bright stars in every catagory. Thank you.

Verified Google review
Marah

Marah

Run! Please don’t waste your time! This is THE most disorganized, unprofessional home health we’ve ever been associated with. No communication with patients or contracted workers. After a visit, the nurse continued to stay on the property for almost an hour to just look around and do paperwork! I went to ask if everything was ok but she stuck around for 45 minutes on the porch. She said she was early for her next patient and didn’t want to sit in her car! Next visit nurse scheduled appointment and didn’t show. When I called the agency, he reported ME as a no show I guess to cover himself. This wasn’t an isolated incident because we stated from the beginning that we had other medical appointments that had to be attended but Sante health wouldn’t incorporate this into the schedule and again labeled it as a “No Show “ instead of trying to reschedule and accommodate our already existing schedule.

Verified Google review

Reviews from Google Places for SANTE HOME HEALTH, INC. These are real experiences shared by families and patients.