UNI CARE HOME CARE INC

el centro, CAMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1993

Key Information

Years in Operation

33

Location & Directions

Address

1594 S IMPERIAL AVE

EL CENTRO, CA

Service Area

This agency serves patients in EL CENTRO and surrounding areas in CA.

Patient Satisfaction

4/5
Would Recommend:78%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.21% falls with injury

Low rate of falls with injury

Better than average

79% improved in breathing

Based on patient outcomes

Better than average

97% timely care start

Care started promptly after referral

Better than average

61% improved in mobility

Based on patient outcomes

61% improved in mobility

Based on patient outcomes

73% improved in bathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
90%
Team Communicated Well
87%
Discussed Medicines & Safety
81%
Completed Surveys
168
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.0%
Flu Vaccination Rate80.2%
Improvement in Walking/Mobility61.0%
Improvement in Bathing73.0%
Improvement in Managing Medications62.3%
Improvement in Getting In/Out of Bed65.4%
Improvement in Breathing79.2%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score23.7%
Health Info Transfer to Provider83.1%
Health Info Transfer to Patient98.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.1
7 reviews
Ev Garewal

Ev Garewal

Help is great, but scheduling is not consistent

Verified Google review
Josie Alcala

Josie Alcala

I wanted to say while my mom, who just recently passed away was in Hospice care with this company and I especially wanted to give a shout out to Nurse Diana who came out to bathe my Mom and she was very gentle with her and she did a great job. She was very compassionate. I really appreciate the services Uni Care offered my family at a time like this.

Verified Google review
hector baez

hector baez

When we first heard of Hospice and started asking around, we heard that it could be intrusive. We heard that Hospice dictates the last months of life of loved ones. But when I spoke with the Uni Care representative, Tanya Fernandez-Perez, even with the extreme pandemic environment in the Imperial Valley, she still managed to find the time to visit us, talk to us in person and provide the information we needed. She was very open and detailed about what we should expect of Hospice. She was very upfront. Some of the decisions we had to make were difficult so we discussed and asked her to come a second time. After discussing what would be best for our mom, not for us, we were convinced that Hospice would be the best option for our mother on her last days. The support that we received included spiritual support, social help on how to overcome some difficulties. I asked the nurses if it was OK for them to call me after every visitation with my mom, especially towards the end. To be honest, with the work overload and staff shortages during the pandemic, I didn’t think they would be able to do it, but I spoke with the nurses and was given all the information we needed. I was able to communicate with my brother and sister to mentally and economically prepare for her passing. After our mom passed passed away, the support that we got from the hospice program included grief counselors. They were here to see what we needed, how we were doing, and to make themselves available. They understood that grief happens in phases but they wanted to make themselves available and for counseling services. During the different phases, everybody was very professional, and very caring at the same time. It’s a hard combination to find but it’s a necessary thing to have when dealing with the passing of a loved one.

Verified Google review
Adelina Gonzalez

Adelina Gonzalez

I am very happy with the Uni Care hospice program. It covers many of my husband's needs and those of our family. Nurses Madeline and Alex are attentive to his health and medications. Nursing assistant Mollie helps me with his personal care needs. Social worker Raquel is attentive to our needs. Chaplain Elizabeth is also attentive to our spiritual needs. We have received the medical equipment we need, such as a hospital bed, his special wheelchair, his dining table, and more. Aracely and Tanya have also supported us from the beginning and have made it possible for us to receive these services. I am very grateful for all the support they give me.

Verified Google review
karla larios

karla larios

I'm very happy with the program. When I've needed them, they've helped me immediately. When my mother has needed help, they've helped her immediately. They've been a great help to me. I'm very grateful for the help they've given me, and for the support of Elizabeth and José. It's been a blessing to have these kinds of opportunities. I'm also grateful for Mayra's help with my mother's care.

Verified Google review

Reviews from Google Places for UNI CARE HOME CARE INC. These are real experiences shared by families and patients.