SUPPORTIVE HOME HEALTH CARE CORP

encino, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2008

Key Information

Location & Directions

Address

17141 VENTURA BLVD, 206

ENCINO, CA

Service Area

This agency serves patients in ENCINO and surrounding areas in CA.

Patient Satisfaction

4/5
Would Recommend:81%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.51% falls with injury

Low rate of falls with injury

Better than average

76% improved in mobility

Based on patient outcomes

Better than average

76% improved in mobility

Based on patient outcomes

Better than average

77% improved in bathing

Based on patient outcomes

Better than average

77% improved in breathing

Based on patient outcomes

Better than average

89% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
91%
Team Communicated Well
87%
Discussed Medicines & Safety
86%
Completed Surveys
54
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care89.1%
Flu Vaccination Rate89.3%
Improvement in Walking/Mobility75.7%
Improvement in Bathing77.0%
Improvement in Managing Medications64.6%
Improvement in Getting In/Out of Bed75.5%
Improvement in Breathing77.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score33.3%
Health Info Transfer to Provider100.0%
Health Info Transfer to Patient99.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
14 reviews
Heather Oxborough-Sanchez

Heather Oxborough-Sanchez

It can be confusing to find since there are multiple IHSS offices in the building. All are meant for different sections of IHSS. Otherwise, it just depends on the line there.

Verified Google review
Angie Monroy

Angie Monroy

This is the worst place to have a caregiver . The caregivers all don’t show up to work and get paid thousands of dollars and just commit fraud. They need to start tracking their workers and gpsing them to make sure they actually show up…. Carl is a social worker and he should be in jail for not keeping track of his workers…

Verified Google review
D. Sander

D. Sander

why do ALL the other counties have a link to their website EXCEPT Ventura County??? Also, since covid, they are NOT doing in-home worker visits, and do everything over the phone. Sometimes not everything can be done accurately over the telephone. I don't know who my worker is, how to change providers, how to modify my authorized services, NOTHING. Service is extremely POOR here in Ventura County.

Verified Google review
H

H

The address for IHSS is 4245 Market Street Suite 204. Public Authority is Suite 213.

Verified Google review
Lisa Bowers

Lisa Bowers

My complaint with Public Authority is with their contracted worker Mrs. Gloria Treviso. I had a tenant in my home that hired Mrs. Treviso to work for her through a branch of Behavioral Health. The interaction between me and Mrs. Treviso was very confrontational from the beginning and from what I could see of her interaction with my tenant it was always very hurried and incomplete. Mrs. Treviso also voiced her complaints that she was only taking this job as a favor for a"friend' at a branch of Behavioral Health and we were both lucky that she even took the job. She even had her husband come to see her client in my home and I was not notified of this in any way because if I had been told I would have told Mrsm Treviso to have her husband leave whenever he had to give to her client outside. As I don't normally let random men in my home that I do not know. So in short Mrs Treviso was very unprofessional and confrontational with me as a homeowner that had a tenant looking for a health aide and I would never recommend her services to anyone else.

Verified Google review

Reviews from Google Places for SUPPORTIVE HOME HEALTH CARE CORP. These are real experiences shared by families and patients.