ACACIA HOME HEALTH AND PALLIATIVE INC.

fountain valley, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2019

Key Information

Website

Not Available

Years in Operation

7

Location & Directions

Address

11770 WARNER AVENUE, SUITE 102

FOUNTAIN VALLEY, CA

Service Area

This agency serves patients in FOUNTAIN VALLEY and surrounding areas in CA.

Patient Satisfaction

4/5
Would Recommend:72%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.69% falls with injury

Low rate of falls with injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
72%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
88%
Team Communicated Well
88%
Discussed Medicines & Safety
80%
Completed Surveys
146
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate84.7%
Improvement in Walking/Mobility100.0%
Improvement in Bathing100.0%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing96.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.7%

Lower is better

Discharge Function Score83.5%
Health Info Transfer to Provider89.0%
Health Info Transfer to Patient82.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.1
16 reviews
Pam Lemos

Pam Lemos

So far only thing keeping my dad with Acacia is beautiful nurse aide Felena. She’s so caring, compassionate & consistent and is the only staff person who is.Supplies don’t get delivered on time, no responses to text. And well the social worker was no help at all, I know more about FMLA than her & she was no help in getting paperwork completed; thank God my dad’s primary care physician helped. I’m considering looking for replacement.

Verified Google review
Sheila Huettl

Sheila Huettl

My family had such a wonderful experience with Acacia Home Health for the last few years as my mother who is 93 has been on palliative care for advanced pulmonary hypertension and COPD. Acacia has sent us a variety of fantastic nurses, physical therapists, social workers and specialists for respiratory and wound care. Acacia arranged for us to have x-rays, blood draws and outstanding urgent care at our home. We have been able to call them at any hour for advice. Their case managers and management are absolutely wonderful. We have experienced that they are very caring and they always treat my mother and me (the caregiver) as very important. They have helped us to get all of the equipment that mom needs. They answer all of our questions (sometimes doing research to find answers for us) on a variety of topics. We will be forever grateful to Acacia and their wonderful employees!

Verified Google review
Miranda McCroskey

Miranda McCroskey

It goes without saying that if you need Acacia Hospice you are experiencing a challenging phase of life. However, Acacia has done all they can to make the experience easier on my family. We have appreciated and found comfort in all of the nurses, have been educated and supported by them as well. If we need medical equipment we get it promptly with no issues. We did not know anything about hospice care before recently, and we are so glad to know Acacia is there for people in these tough spots.

Verified Google review
Sherri Frost

Sherri Frost

Acacia provided nursing care for my mom in 2019 when she was ill, and we were so pleased with the care she received that we reached out to Acacia in 2020 when my mom now needed Hospice services, and we are so grateful for all that Acacia did for my mom prior to her passing. All of the staff members at Acacia were wonderful and caring, and we were especially fond of Rosemary, who provided such loving nursing care for my mom. The staff members at Acacia were readily available and extremely responsive to all of our requests for supplies, medication and more. We would highly recommend both Acacia's Home Healthcare Services as well as their Hospice Services. Thank you again for taking such loving care of my mother.

Verified Google review
Darcy Ricci

Darcy Ricci

Acacia Hospice has been a life saver for us! We were unfamiliar with everything hospice offers but Peter quickly educated us. After our first phone call he responded immediately and had a medical bed delivered to us within hours of first speaking to him. Additionally, he arranged for our loved one to be brought home from the hospital in an ambulance the next day and had a nurse waiting when she arrived home. I’ve never seen such quick response time! The nurse, Jennifer, has been incredible getting all the meds coordinated and educating the caregivers on how to manage everything. I would highly recommend Acacia after our wonderful experience with them! Having such friendly and helpful people has been a true blessing during this difficult time.

Verified Google review

Reviews from Google Places for ACACIA HOME HEALTH AND PALLIATIVE INC.. These are real experiences shared by families and patients.