GENTLE CARE HOMEHEALTH

fresno, CAMedicare Certified
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Medicare Certified agency provider

- ownership

Certified since 2023

Key Information

Location & Directions

Address

5100 N 6TH STREET SUITE 154

FRESNO, CA

Service Area

This agency serves patients in FRESNO and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

1.11% falls with injury

Low rate of falls with injury

Better than average

76% improved in mobility

Based on patient outcomes

Better than average

76% improved in mobility

Based on patient outcomes

Better than average

78% improved in bathing

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

94% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
100%
Team Gave Professional Care
95%
Team Communicated Well
90%
Discussed Medicines & Safety
84%
Completed Surveys
16
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care94.4%
Flu Vaccination Rate66.7%
Improvement in Walking/Mobility75.5%
Improvement in Bathing77.9%
Improvement in Managing Medications71.3%
Improvement in Getting In/Out of Bed81.5%
Improvement in Breathing88.8%
Pressure Ulcer Rate1.4%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score64.7%
Health Info Transfer to Provider88.5%
Health Info Transfer to Patient96.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.8
5 reviews
Kiki Monroe

Kiki Monroe

Best agency in town

Verified Google review
R Thomps

R Thomps

PT person is fine but don't call the office looking for empathy and certainly not kindness when trying to ask a question I was told and I quote ... "LET ME STOP YOU RIGHT THERE!" And she did stop me mid question ! Rude much! Will you please train them on how to speak to people? That's not asking alot .

Verified Google review
Loreen Collins

Loreen Collins

I deceased my order because I'm still in so much pain and I'm passing out still and it's out just for the money deceased my order on August 4th 2025 just like I said that still in pain and have a headache and passing out and they do not do anything to take blood pressure every time they come over nothing else and I cry myself to sleep every night because I'm in so much pain and I have trouble walking on my left side with my leg guess I had strokes in the pass and they don't help with any equipment to assist me with they just want to do whatever they wanted with patience so I got rid of them they are no good

Verified Google review
bobbyhand1

bobbyhand1

After my second go-around with this Mickey Mouse operation, I thought it due time to warn anyone saddled with these bozos. Don't wait, call your doctor now to get another company. Are you calling yet!?!! When they call you with a rude and threatening demeanor, lie to your face, stress out your heart and heighten your blood pressure, all after spending 37 days in the ICU , you'll be sad you didn't listen. There are so many superior companies doing the same thing, only better...and NICER.

Verified Google review
Michael Combs

Michael Combs

I have kidney nephrostomy tubes and community home care comes to my house twice a week to change my dressing! I usually get Charlene or Joel! Both are great home care nurses! Both are very caring and friendly! It isn't fun having nephrostomy tubes! But it's always great to have them there to help me out! I've never had any issues with community home care they're the best!

Verified Google review

Reviews from Google Places for GENTLE CARE HOMEHEALTH. These are real experiences shared by families and patients.