VALLEY HOME HEALTH

fresno, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2010

Key Information

Years in Operation

16

Location & Directions

Address

2511 WEST SHAW AVENUE SUITE 101

FRESNO, CA

Service Area

This agency serves patients in FRESNO and surrounding areas in CA.

Patient Satisfaction

4/5
Would Recommend:82%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.6% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
90%
Team Communicated Well
83%
Discussed Medicines & Safety
79%
Completed Surveys
322
28% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.2%
Flu Vaccination Rate28.6%
Improvement in Walking/Mobility87.0%
Improvement in Bathing96.8%
Improvement in Managing Medications91.9%
Improvement in Getting In/Out of Bed88.7%
Improvement in Breathing94.1%
Pressure Ulcer Rate1.1%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score59.8%
Health Info Transfer to Provider72.3%
Health Info Transfer to Patient80.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.6
15 reviews
Thibichlan Vu

Thibichlan Vu

Amber Masón LVM has been the best nurse for my mother. Very attentive and informative

Verified Google review
The Holmes

The Holmes

Blessed with an angel, my name is Manuel Medina and this what I have to say about my nurse, Amber Mason. On her first visit, I told myself, ok do what you have to do. She introduced herself and filled me in on her job duties. Everything went ok. After her continuous visits we talked and I got see her work ethics and realized that she great at her job. After a few more visits, I realized that my wound was improving alot. That made me feel good. I thanked God, for blessing me with an angel, working as my nurse. Amber Mason, I thank you and keep up the great job you are doing. 🙏🙏🙏 Thank you Amber!!!

Verified Google review
Hubert Rios

Hubert Rios

Amber mason LVN is a great Nurse. Excellent health care from her and the team. Amber really cares and is very knowledgeable in nursing. I highly recommend Amber Mason and the team at Valley Home.

Verified Google review
Big Happy

Big Happy

Chose Valley Home Health to get a letter from a physical therapist to get a State Grant. However, to my disappointment Quam from Valley Home Health did not fulfill his obligations just cause it's been several months since services were canceled. Quam was very unprofessional upon meeting me he appeared to be more interested in my neighbor's wife since that was his first words out of his mouth. He then made another comment stating "I was wondering how you guys could afford to live here ." Then glanced at me saying... "but, it make sense." I was totally offended , but more concerned on getting ggv the Grant. Reached to administrator with no response

Verified Google review
Priscilla V. Molinares Navarro

Priscilla V. Molinares Navarro

I lovvve My Moms Care Team! I have Awesome RN nurses plus there P/T & O/T wouldn’t change a thing I’ve been truely blessed with such compassionate Health Care Team.Thank You Valley Home Health in helping me with my Moms Health & Mobility 🙏

Verified Google review

Reviews from Google Places for VALLEY HOME HEALTH. These are real experiences shared by families and patients.