CARECHOICES HOME HEALTH SERVICES, LLC

fullerton, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2002

Key Information

Years in Operation

24

Location & Directions

Address

1501 E ORANGETHORPE AVENUE, SUITE 220

FULLERTON, CA

Service Area

This agency serves patients in FULLERTON and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:71%
Rate 9-10:76%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.31% falls with injury

Low rate of falls with injury

Better than average

87% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

100% timely care start

Care started promptly after referral

Better than average

73% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
76%
Team Gave Professional Care
87%
Team Communicated Well
83%
Discussed Medicines & Safety
71%
Completed Surveys
121
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.6%
Flu Vaccination Rate78.0%
Improvement in Walking/Mobility72.5%
Improvement in Bathing87.0%
Improvement in Managing Medications86.5%
Improvement in Getting In/Out of Bed88.7%
Improvement in Breathing95.1%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score63.4%
Health Info Transfer to Provider79.9%
Health Info Transfer to Patient93.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.6
5 reviews
Mike Montijo

Mike Montijo

My father has received wound care and physical therapy care from the CareChoices Huntington Beach staff for several months and they have been excellent. Jessica was his main Physical Therapist and Jennifer was his main Wound Care nurse. I can't say enough good things about both. They are always friendly, punctual and really care about providing the best care for my dad's health. Any questions I ask get answered immediately. We highly recommend them.

Verified Google review
Allan Brent

Allan Brent

Terrible experience with the office staff!!

Verified Google review
Diana Shows

Diana Shows

We are so grateful for Care Choices and Nurse Jennifer! She has been my husbands nurse for a year now. She is both professional and personable and works so hard every day and late into the night. She has guided us along this journey and we trust her with our life. Thank you Care Choices and your wonderful staff for all you've done for us.

Verified Google review
Yoselyn Molina

Yoselyn Molina

The worst agency! Jenifer or however you write the name of this "nurse" it's the worst! She lied about my boyfriend (the patient) and "the company" didn't call to make sure it was true! They just decided to cancel and now we have to find another company! Do you think guys we have time to do this shit? My boyfriend is sick like everybody that takes your services! Realmente está empresa es la peor! This company is the worst not only the company but also This nurse Jenifer!!! Becareful with this "nurse". She said to my boyfriend that he can call her whenever now she said it was not appropriate! and the company never listen to us! we were okay with the other nurse almost a year with her a we didn't have any problems but not we do just this "nurse" that is not profesional at all! BAD COMPANY!

Verified Google review
Kalo 7 The Famous Dog Model

Kalo 7 The Famous Dog Model

Worst home care agency in all of California. Their upper management including their director is extremely rude to patients. They treat you like garbage and neglect your care. You are better off dead than to use this agency their concern and care for sick people is worse than that of an animal at the zoo and it starts with their rude pompous director.

Verified Google review

Reviews from Google Places for CARECHOICES HOME HEALTH SERVICES, LLC. These are real experiences shared by families and patients.