AMERICAN HOMECARE HEALTH SERVICES

glendale, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2001

Key Information

Years in Operation

25

Location & Directions

Address

700 N. CENTRAL AVE. SUITE 260

GLENDALE, CA

Service Area

This agency serves patients in GLENDALE and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

85% timely care start

Care started promptly after referral

Better than average

70% improved in mobility

Based on patient outcomes

70% improved in mobility

Based on patient outcomes

73% improved in bathing

Based on patient outcomes

70% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
82%
Team Gave Professional Care
90%
Team Communicated Well
77%
Discussed Medicines & Safety
75%
Completed Surveys
28
14% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care85.0%
Flu Vaccination Rate74.3%
Improvement in Walking/Mobility69.8%
Improvement in Bathing73.4%
Improvement in Managing Medications70.3%
Improvement in Getting In/Out of Bed70.7%
Improvement in Breathing60.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score50.3%
Health Info Transfer to Provider63.1%
Health Info Transfer to Patient80.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
2 reviews
olena morin

olena morin

Nice company, variety of services.

Verified Google review
Tatianna Ramos

Tatianna Ramos

I’m writing to express my concern about the unprofessional behavior I’ve experienced from one of your home health care representatives who answers the phones The most recent incident occurred today approximately 345 P.M. today’s date is November 5, 2020 Five. On multiple occasions, she has been rude, disrespectful, and has hung up on me when I requested to speak with a supervisor. This has happened more than once, and it leaves a very poor impression of the agency’s professionalism and customer service. As someone who values respectful and compassionate communication—especially in a health care setting—I hope this matter can be addressed. Patients and families deserve to be treated with courtesy and understanding when calling for assistance.

Verified Google review

Reviews from Google Places for AMERICAN HOMECARE HEALTH SERVICES. These are real experiences shared by families and patients.