COMCARE HOME HEALTH, INC

glendale, CAMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1994

Location & Directions

Address

100 WEST BROADWAY, STE 800

GLENDALE, CA

Service Area

This agency serves patients in GLENDALE and surrounding areas in CA.

Patient Satisfaction

1/5
Would Recommend:50%
Rate 9-10:67%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.07% falls with injury

Low rate of falls with injury

Better than average

79% improved in breathing

Based on patient outcomes

Better than average

99% timely care start

Care started promptly after referral

Better than average

57% improved in mobility

Based on patient outcomes

57% improved in mobility

Based on patient outcomes

63% improved in bathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
50%
Rated 9 or 10 (Excellent)
67%
Team Gave Professional Care
74%
Team Communicated Well
66%
Discussed Medicines & Safety
56%
Completed Surveys
245
15% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.3%
Flu Vaccination Rate97.3%
Improvement in Walking/Mobility57.4%
Improvement in Bathing63.3%
Improvement in Managing Medications61.1%
Improvement in Getting In/Out of Bed62.8%
Improvement in Breathing78.9%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury0.1%

Lower is better

Discharge Function Score37.9%
Health Info Transfer to Provider61.7%
Health Info Transfer to Patient84.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.4
28 reviews
Heather James

Heather James

We had a nurse come to the house for about 10 weeks and she was excellent, her name was LESLIE she explained everything to us, she was very caring and made sure that our problems were all taken care of.

Verified Google review
Alisea Ware

Alisea Ware

Worst care ever, Nurse came to repack an open wound but didn’t bring any supplies to do so. He kept saying that it was not his fault, I asked whose fault is it then? When you go to redress a wound, shouldn’t you bring all the supplies that are necessary to do s?? UPDATE: I can’t remember her name, but someone returned my call from the office and she was so nice. She actually had someone bring the necessary supplies to my house and then a few hours later Felicia called and said that she would be coming to redress my wound and that she will be my nurse from now on. She informed me that per my doctors instructions. My wound is to be repacked three days a week she told me which days she will be coming over and that you will call at least an hour before. Thank you to the office manager, who returned my call and made sure that I was taken care of and thank you to Felicia.

Verified Google review
Anna Miranda

Anna Miranda

Danger!!...don't consider this company. Poor customer service who don't return calls. Even messages left for the owner go unanswered. Untrained staff who state they don't go to small facilities---unheard of in the home health world. They were reported to Dept. of Public Health & Kaiser who partners with them. This company should be banned from operation. This rating should actually be Zero !.....Com Care gets an F-.

Verified Google review
Ashley Kennard

Ashley Kennard

Such a horrible service , plus horrible people , the nurses , plus the company itself do not care about the patients. Be aware of nurses Nicole and January. Very very very rude , mean, and nasty. Just there for the money. This company not only failed to come out . But failed to order and supply supplies . We had to come out of pocket every single time to buy our own supplies hundreds of dollar in supplies when they are suppose to supply them . Never came out or communicated with appointments always had to call out and call the office to get updates . If you want your family member to get well and better . Please stay away from this company.

Verified Google review
Claudia Alvarez

Claudia Alvarez

Irresponsible people who make easy money and poor decisions! To those people who were left waiting file a GRIEVANCE to Kaiser and believe that they will handle this matter! I put them in place they send nurses without supplies and per procedure they are supposed to call the patients ONE DAY before visit not the same day! Report them to the State Department and Health Department and they will know !

Verified Google review

Reviews from Google Places for COMCARE HOME HEALTH, INC. These are real experiences shared by families and patients.