FAMILY & FRIENDS HOME HEALTH CARE INC

glendale, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2020

Key Information

Years in Operation

6

Location & Directions

Address

417 ARDEN AVE, SUITE 106A

GLENDALE, CA

Service Area

This agency serves patients in GLENDALE and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

97% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.4%
Flu Vaccination Rate29.4%
Improvement in Walking/Mobility95.5%
Improvement in Bathing96.8%
Improvement in Managing Medications49.8%
Improvement in Getting In/Out of Bed81.0%
Improvement in Breathing97.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score60.7%
Health Info Transfer to Patient99.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
2 reviews
Erin Nielsen

Erin Nielsen

I would not recommend this company to anyone. The caregivers didn't show up a few times and the company would send caregivers with no experience. My grandma is bed bound and incontinent and they sent a caregiver that would not change her diaper. THIS COMPANY IS A JOKE. The caregiver also canceled four days before Thanksgiving and the company charged us and told us it was our fault.

Verified Google review
GreenHaze

GreenHaze

Working with Family and friends home health care was easy and straight to the point. They have skilled nurses and quality care. My grandfather was very happy with the support and care they gave to him. I will highly recommend Family and friends home health for your loved ones. I was more then satisfied with the company that has great communication to the clinicians and therapists they have.

Verified Google review

Reviews from Google Places for FAMILY & FRIENDS HOME HEALTH CARE INC. These are real experiences shared by families and patients.