SELAPHIEL HOME HEALTH CARE, INC
Verified Information
Medicare Certified agency provider
- ownership
Certified since 2022
Location & Directions
Service Area
This agency serves patients in GLENDALE and surrounding areas in CA.
Quality Highlights
Based on CMS quality data
0% falls with injury
No patients experienced falls with major injury
87% improved in bathing
Based on patient outcomes
96% timely care start
Care started promptly after referral
70% improved in mobility
Based on patient outcomes
70% improved in mobility
Based on patient outcomes
60% improved managing meds
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services
Contact this home-health-agency for detailed information about their services and offerings.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Myers Alexander
The home health nurse staff, physical therapy staff and management from ERG made my health issues much easier to deal with while remaining in my own home. These people are very caring and professional. They are also quite nice to have around.
Jacob Kaizer
It's not an easy process finding home care for an aging family member. ERG is a blessing for my family. Both of our grandparents needed different care and we weren't able to do it ourselves. Through their methods, they were able to set up multiple specialists for their individual needs.
Dr. Emily Mouser
My mother recently had surgery which required at home care. Through her insurance she was provided ERG home health as the at home nursing care. When the nurses came they were amazing. That being said, communication with the organization is difficult. Just this Friday someone was supposed to come and never did. No phone call or anything to warn us. We called them and again no phone call, two days later. It is now 9PM and my mother has need of an on call nurse, which isn’t happening. I’ve called and left a message, the hospital called and left a message. Night and day difference compared to Torrance IPA which my grandmother has, with a phone number manned 24 hrs a day; and she’s on Medicare! So now she’s headed to the ER because of something that would not have happened had they actually shown up.
Brooklyn Oden
After major surgery, I was worried about getting to appointments and doing general things that were never an issue before. At my doctor's recommendation, I called ERG and was able to meet with an RN in my home. We developed a plan to get me moving safely. I am so impressed with their commitment and dedication to their patients.
Miranda Todd
My mom has been receiving nursing visits for the past 6 months from ERG Home Health Provider, ans she has had nothing but good things to say. That really is such a relief! They have been kind not only to her but to my whole family. I definitely would recommend their services.
Reviews from Google Places for SELAPHIEL HOME HEALTH CARE, INC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov