NEOGEN CARE
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2016
Key Information
Location & Directions
Service Area
This agency serves patients in HAYWARD and surrounding areas in CA.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.82% falls with injury
Low rate of falls with injury
100% improved in mobility
Based on patient outcomes
100% improved in mobility
Based on patient outcomes
100% improved in bathing
Based on patient outcomes
100% improved managing meds
Based on patient outcomes
100% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Kay Patton
My Home Health nurse, Grace, is wonderful! She's friendly, professional, full of knowledge and very caring. Grace always makes me feel like I'm getting the very best care there is! I'm so very appreciative of everything she does for me. Grace is a real asset to Neogen!!
Lucinda “CindyLuHoo” Stegemann
Kaiser outsourced my home health this go around and I have had several really good nurses through NeoGen this last year. Kelly, Denise, and the last one I have had the longest and she is awesome. Christine Molina, LVN. She truly loves her work and is excellent when it comes to communication with my doctors and the best bedside manner. Even my dog loves her to death and she is very protective when I'm home alone and injured. There isn't enough nice things I can say about Christine. If she's going to be late or early I get a text message advising me of the situation. But other than that she is alway prompt, polite, kind, and a joy to deal with. The only issue I have had is ordering of the proper supplies from inside the office. I watch Christine send pictures of the box, ref #, and product and I have only gotten the correct foam twice in a year. Other than that everything is good with this company.
Jonathan Sacks
Grace has been my wound nurse since April 2025. She visits me three times every week to change the dressing of my scalp wound post surgery for skin cancer. She combines the two essential qualities for a superlative nurse: she is extremely competent and cares a great deal about my wellness and morale. Her caring, which includes a terrific sense of morale boosting humor and general emotional support, has kept me optimistic about having a full recovery. I cannot imagine any other nurse doing a better job than Grace. She has my undying gratitudes for her gentle and effective care. Grace has reassured me that she will stick with me until my wound is completely healed. I cannot ask for more. Thank you so much, Grace.
Len
I am beyond thankful for Nurse Grace. She is giving my mom the best care. We have experienced other nurses and they are nothing compared to Nurse Grace's compassion, competence, professionalism and kindness. The whole family looks forward to her visits. You can really feel her genuine care and compassion
Anne Wicks
I have recieved outstanding care from Carri (LVN). She provides professional and caring treatments. I also have to applaud Katie (RN) and Dean (PT) for their excellent care. The entire team treats me with deep respect and care. I am thankful to Neo Gen for their excellent staff
Reviews from Google Places for NEOGEN CARE. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov