MISSION HOME HEALTH OF IRVINE, LLC

irvine, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2017

Key Information

Location & Directions

Address

2860 MICHELLE DRIVE, SUITE 130

IRVINE, CA

Service Area

This agency serves patients in IRVINE and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:75%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.46% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

84% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
88%
Team Communicated Well
86%
Discussed Medicines & Safety
73%
Completed Surveys
252
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate70.3%
Improvement in Walking/Mobility87.5%
Improvement in Bathing88.9%
Improvement in Managing Medications84.4%
Improvement in Getting In/Out of Bed89.3%
Improvement in Breathing94.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score67.1%
Health Info Transfer to Provider86.9%
Health Info Transfer to Patient93.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.3
6 reviews
Jessica T.

Jessica T.

I cannot get ahold of a live person and when I leave a message they do not call back. This has happened three times now and I am calling regarding a patient status. I hope patients are treated better.

Verified Google review
susannah mitchell

susannah mitchell

So awful. Impossible to get a hold of. Don’t return calls. Don’t show up for your appointment. Very rude. The director Charles was very rude and unprofessional. The worst company ever.

Verified Google review
Grace Danielle

Grace Danielle

If I could give zero stars, I would. My mother just had surgery last week, and we have to beg these people to return our calls. They said "oh someone will get back to you." Then no one calls, and then we're sitting up here trying to do the bandages and help her up ourselves. A courtesy call should be mandatory. Like why do I have to call five or six times to see when someone is supposed to come. At this point...I'll just do it myself, for free.

Verified Google review
meredith

meredith

Had surgery. Mission was assigned as my home health. They were right there to do my physical therapy in three days after surgery at my sister's house where I convalescence. Nice people to work with and helpful at getting me mobile. Good job.

Verified Google review
Laurie C

Laurie C

I would not recommend Mission home Health to anyone. They’re very slow to react and unprofessional. Everyone blaming others and passing the buck. When your loved one is at home sick and needs help you would think that they would try to make things comfortable and hospitable. Well let me tell you it’s the complete opposite with this company. If you care about your loved ones, you’re better off going with any other home health company.

Verified Google review

Reviews from Google Places for MISSION HOME HEALTH OF IRVINE, LLC. These are real experiences shared by families and patients.