PRESBYTERIAN INTERCOMMUNITY HOSPITAL HOME HEALTH

la mirada, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1976

Location & Directions

Address

15050 IMPERIAL HWY

LA MIRADA, CA

Service Area

This agency serves patients in LA MIRADA and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:77%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.26% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

78% improved managing meds

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
86%
Team Communicated Well
83%
Discussed Medicines & Safety
77%
Completed Surveys
291
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care91.5%
Flu Vaccination Rate67.7%
Improvement in Walking/Mobility83.5%
Improvement in Bathing85.8%
Improvement in Managing Medications78.5%
Improvement in Getting In/Out of Bed83.7%
Improvement in Breathing88.7%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score62.5%
Health Info Transfer to Provider72.2%
Health Info Transfer to Patient89.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.3
4 reviews
SUPERB LLC

SUPERB LLC

Two weeks since the referral and no call back. I've called about 5-7 times today, been switched to different departments, no one can find his referral, I left several messages with intake office (My Huang) and still no call back. I had to ask the doctors office to resend the referral again. Still waiting for a confirmation that the referral was received.

Verified Google review
Cheryl Read Cross

Cheryl Read Cross

I was referred to PIH Home Health over a week ago. They haven’t gotten in touch with me yet. I have called them many times. I usually get sent to a voicemail box where I leave my name and number. NO ONE EVER CALLS ME BACK. Yesterday I spoke to someone who promised to find out what was happening and promised to call me back by the end of the day. No call ever came.

Verified Google review
Crystal Marie

Crystal Marie

It saddens me to have to write anything negative however their communication is beyond horrible. They schedule patients last minute without advising the patient, they show up without appointments, or advising the family and patient. Several times we were told someone was coming and no one showed up. Ot gives you a window in which they will arrive and park in front of your house and wait till the last minute literally before knocking. Pt was beyond amazing and so was our nurse. If it was not for our wonderful nurse and pt I would have found another home health company to work With. But the ot and bath AIds were horrible. The supervisor is of no help neither. It’s So unfortunate because a lot of the patients are elderly and don’t have family to be their voice.

Verified Google review
Brett Wyrick

Brett Wyrick

Debbie is the best! I have been going here for a few weeks for physical therapy. Not sure why this is labeled as 'Home Health'.

Verified Google review

Reviews from Google Places for PRESBYTERIAN INTERCOMMUNITY HOSPITAL HOME HEALTH. These are real experiences shared by families and patients.