LAKE ARROWHEAD HOME HEALTHCARE, LLC

lake arrowhead, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2019

Key Information

Location & Directions

Address

28200 HIGHWAY 189, F240-6

LAKE ARROWHEAD, CA

Service Area

This agency serves patients in LAKE ARROWHEAD and surrounding areas in CA.

Patient Satisfaction

4/5
Would Recommend:87%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

70% improved in mobility

Based on patient outcomes

70% improved in mobility

Based on patient outcomes

67% improved in bathing

Based on patient outcomes

51% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
87%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
93%
Team Communicated Well
91%
Discussed Medicines & Safety
82%
Completed Surveys
73
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care78.1%
Flu Vaccination Rate31.4%
Improvement in Walking/Mobility70.2%
Improvement in Bathing66.7%
Improvement in Managing Medications50.6%
Improvement in Getting In/Out of Bed85.3%
Improvement in Breathing93.8%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score78.8%
Health Info Transfer to Provider8.6%
Health Info Transfer to Patient88.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
7 reviews
Cynthia Siemens Willman

Cynthia Siemens Willman

This is a group led by an extremely caring nurse with a lot of experience in health care issues, including those following major surgery. Even the folks who answer the phone at Lake Arrowhead Home Health Care are friendly and caring and go the extra mile. This team should be treasured in a mountain community where expert resources can be hard to find! Lisa has my undying gratitude for her help during a difficult time post-surgery.

Verified Google review
Linda Gaston

Linda Gaston

They came after I got discharged from hospice and they said they were gonna come twice a week. They only showed up twice in 2 months. And then they discharged me the physical therapist said that she can't even exercise me without me. Lying and the nurse says she can't do anything for me since I'm d. N, R, so there's no point in them coming here. So they're just charging me for doing nothing. One nurse was very overweight and could barely walk, the other nurse was very rude. They did nothing but take my BP which is so low they said they were supposed to call 911 but did nothing. I have asked for help this is what I got

Verified Google review
Amy Martinez

Amy Martinez

Super appreciative of Lisa at Lake Arrowhead Home Health. She came out for an intake/assessment of a family member and spent almost 2 hours with us providing support for our situation. She had many helpful ideas and suggestions for us. Thank you, Lisa, and Lake Arrowhead Home Health Care.

Verified Google review
Pamela Blackwolf

Pamela Blackwolf

We cant thank Lisa, Karen & Sweet Sue enough! They are ALL so knowledgeable, caring, and amazingly helpful! Karen has been my husband's nurse since August, and she is so compassionate and caring to both of us. We feel so blessed that they've all been an integral and vital part of caring for him during his serious health issues, and we will be greatful to them forever 🙏🙏

Verified Google review
lois jones

lois jones

Lisa and her entire staff are so knowledgeable, caring, and dependable with unmatched integrity, compassion, and respect. The care and cleanliness of the instruments they use as well as their hygiene is refreshing in this day of disease. I highly recommend them if you care about the health of a loved one, because they do.

Verified Google review

Reviews from Google Places for LAKE ARROWHEAD HOME HEALTHCARE, LLC. These are real experiences shared by families and patients.