SUTTER CARE AT HOME

lakeport, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1984

Location & Directions

Address

5196 HILL ROAD EAST, SUITE 204

LAKEPORT, CA

Service Area

This agency serves patients in LAKEPORT and surrounding areas in CA.

Patient Satisfaction

4/5
Would Recommend:88%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.25% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
88%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
90%
Team Communicated Well
87%
Discussed Medicines & Safety
93%
Completed Surveys
94
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.6%
Flu Vaccination Rate48.4%
Improvement in Walking/Mobility87.9%
Improvement in Bathing91.3%
Improvement in Managing Medications85.3%
Improvement in Getting In/Out of Bed88.3%
Improvement in Breathing91.8%
Pressure Ulcer Rate1.0%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score53.9%
Health Info Transfer to Provider94.8%
Health Info Transfer to Patient98.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
2 reviews
sarah l

sarah l

Disappointed in their lack of empathy and compassion. Inconsistent communication and a desire to point fingers rather than rectify the issue at hand. They are understaffed apparently, wish they would have just said that instead of gaslighting people.

Verified Google review
Juanita Mitchell

Juanita Mitchell

No written review provided

Verified Google review

Reviews from Google Places for SUTTER CARE AT HOME. These are real experiences shared by families and patients.