DIRECT HOME CARE

lancaster, CAMedicare Certified
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Medicare Certified agency provider

- ownership

Certified since 2023

Key Information

Years in Operation

3

Location & Directions

Address

936 W AVENUE J4

LANCASTER, CA

Service Area

This agency serves patients in LANCASTER and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

98% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate80.2%
Improvement in Walking/Mobility88.0%
Improvement in Bathing92.0%
Improvement in Managing Medications94.9%
Improvement in Getting In/Out of Bed90.6%
Improvement in Breathing97.8%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score36.8%
Health Info Transfer to Provider93.9%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
20 reviews
Henny Love

Henny Love

Crystal Rose has been a very warmth loving embrace atmosphere provide by staff and families. The grace provided by the family when going to provide services is amazing. Being able to get the experience in the field helps you to grow. It is ran by staff license to provide the correct services requested. Very patient, kind, and professional facility. They provide so much flexibility, plus compatibility. Definitely recommend.

Verified Google review
Theresa Guerrero

Theresa Guerrero

I was very fortunate to have found Crystal Rose last year when my husband had broken both of his legs. Crystal Rose was just about the only service that would travel to California City and accommodated our special schedule. I was able prepare for discharge day and Nora was right there the following morning! My husband required extra transfer assistance by way of a Hoyer lift, oxygen monitoring, and help with hygiene needs. Nora and our caregiver were both wonderful.

Verified Google review
Ramy kfkwlekkelf

Ramy kfkwlekkelf

Crystal Rose Home Health Care Staff is amazing, my mother’s nurse name Karla provided great services to her. I truly appreciate all the care and attention from both care staff and office employees. I would highly recommend this company to any one in need of care for your loved ones at home.

Verified Google review
yolanda walker

yolanda walker

I will recommend this company to my family and friends. Great service 😊

Verified Google review
Mary Maldonado

Mary Maldonado

Crystal Rose was so helpful and responded to my situation almost immediately I had a nurse at my home the next business day. The nurse's were very kind and professional and they made me feel very comfortable. They shared communication with the wound specialist and as well as the course of treatment. I would suggest their company for any needing wound treatment.

Verified Google review

Reviews from Google Places for DIRECT HOME CARE. These are real experiences shared by families and patients.