HUMAN TOUCH HOME HEALTH CARE AGENCY

lancaster, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2013

Key Information

Years in Operation

13

Location & Directions

Address

1122 WEST AVE L12 SUITE 103

LANCASTER, CA

Service Area

This agency serves patients in LANCASTER and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

1.77% falls with injury

Low rate of falls with injury

Better than average

76% improved in mobility

Based on patient outcomes

Better than average

76% improved in mobility

Based on patient outcomes

Better than average

79% improved in bathing

Based on patient outcomes

Better than average

89% improved in breathing

Based on patient outcomes

Better than average

91% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
83%
Team Communicated Well
80%
Discussed Medicines & Safety
75%
Completed Surveys
27
27% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care91.2%
Flu Vaccination Rate25.7%
Improvement in Walking/Mobility75.7%
Improvement in Bathing79.2%
Improvement in Managing Medications70.2%
Improvement in Getting In/Out of Bed81.1%
Improvement in Breathing89.1%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.8%

Lower is better

Discharge Function Score57.1%
Health Info Transfer to Provider78.6%
Health Info Transfer to Patient66.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.7
7 reviews
sonia montufar

sonia montufar

Non compliance’s lack of communication all they wanted is the signature to get paid for the job they refused to do, what kind of people with no empathy it all

Verified Google review
Missy Brown

Missy Brown

No written review provided

Verified Google review
Bobby Stuart

Bobby Stuart

Not SAFE !!!

Verified Google review
Eneyda Morris

Eneyda Morris

We were assigned to them by Kaiser and so far they’ve been extremely helpful (especially Aileen) and they have sent over an amazing physical therapist by the name of Kalvin. He’s great with my dad. I’m very happy with their service. We had another local agency that was horrible and you can see the difference immediately with Human Touch.

Verified Google review
Garrett Garcia

Garrett Garcia

Amazing business with amazing staff. You would be doing yourself and your family a disservice by not using them for your medical needs.

Verified Google review

Reviews from Google Places for HUMAN TOUCH HOME HEALTH CARE AGENCY. These are real experiences shared by families and patients.