AFFECTION HOME HEALTH INC

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Pauline Mbugua

As both an employee and a family member of someone who has received care through Affection Home Health, I can genuinely say this agency goes above and beyond in every way. Working here has shown me firsthand the level of dedication, compassion, and professionalism that each clinician and staff member brings to their patients. But experiencing it from the family side made it even more meaningful. The nurses, therapists, and caregivers who supported my loved one treated them with the same respect, patience, and kindness they show all of our patients. Their communication was clear, consistent, and reassuring, and they made sure our family understood every step of the care plan. Seeing the quality of care delivered so thoughtfully reaffirmed everything I already knew about this team that they truly care. I am incredibly proud to work for an organization that not only supports its employees, but also provides such exceptional, compassionate care to the community. Affection Home Health is more than just a workplace it’s a family committed to making a real difference. Highly recommend to anyone looking for skilled, reliable, and heartfelt home health services.

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Sebastian Kim

As the Clinical Manager at Affection Home Health, I would like to express my sincere appreciation for the exceptional leadership and guidance provided by Phyllis Mungai. Her unwavering commitment to excellence, patient-centered care, and staff support has set a standard that inspires the entire team daily. Phyllis consistently demonstrates professionalism, integrity, and compassion in every aspect of her role. Her ability to lead with clarity and empathy creates a positive and collaborative work environment where staff feel valued, supported, and motivated to perform at their highest level. Under her leadership, our team has grown stronger, more unified, and better equipped to serve our patients with the quality of care they deserve. I am truly grateful for her mentorship and for the trust she places in us as leaders within the organization. It is an honor to work under her direction and to contribute to the continued success of Affection Home Health.

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Diana Del Toro

I was so impressed with the efficiency and professionalism of the intake team at Affection Home Health. All the nursing staff always take the time to answer my questions and make sure everything is understood. Their clear communication and friendly demeanor makes home health care so much easier. It's comforting to know we are in such capable hands at Affection Home Health.

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jacquelyn Guardado

accepted a visit through Clipboard Health and it took me an entire week just to get signed into their CRM because of multiple system errors and zero real technical support. The only “training” they gave me was a promotional video that didn’t explain how to navigate the CRM or complete documentation properly. Despite all of this, I completed the patient visit, submitted my note, added my PIN and electronic signature, and even uploaded a signed route sheet. My visit shows “submitted with signature” on my end. I reached out to their office several times and sent follow-up emails, but they have not paid me for the work I completed. Clipboard Health confirmed that I did everything correctly, yet Affection Home Health has ignored me and still hasn’t released payment. This has been extremely unprofessional, frustrating, and a major waste of time. Healthcare workers deserve to be paid for the care they provide, and no contractor should have to beg a company just to get compensated for completed services.

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Sarah

The team at Affection Home Health is always responsive, compassionate, and thorough in assessing each client’s unique needs. I’ve seen firsthand how their services provide peace of mind to families, knowing their loved ones are in capable hands. Whether it’s skilled nursing or therapy, they goes above and beyond to deliver outstanding care.