FREEDOM HOME HEALTH AND HOSPICE CARE SERVICES, INC

marysville, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2015

Key Information

Years in Operation

11

Location & Directions

Address

519 D STREET, SUITE A

MARYSVILLE, CA

Service Area

This agency serves patients in MARYSVILLE and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:77%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.59% falls with injury

Low rate of falls with injury

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

99% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
88%
Team Communicated Well
81%
Discussed Medicines & Safety
82%
Completed Surveys
226
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.5%
Flu Vaccination Rate52.9%
Improvement in Walking/Mobility96.3%
Improvement in Bathing96.5%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed95.9%
Improvement in Breathing99.5%
Pressure Ulcer Rate0.7%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score57.3%
Health Info Transfer to Provider75.3%
Health Info Transfer to Patient95.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.8
24 reviews
Tamara Graham

Tamara Graham

I am so blessed to be a caregiver and when it comes time for my clients to need hospice, Freedom is my first choice. They are attentive, they listen, they answer questions, and I feel respected. But most of all, I love how they greet, bathe, and love their clients.

Verified Google review
michelle phelan

michelle phelan

I have had the Great honor to have worked with Freedom home health and hospice on the home health side. Pavan was our nurse for my mother as she had wound care needs. I have never met a more incredible nurse in my entire life. I truly can’t say enough she was always available to me. The response time was incredible. My mother loved her and she helped us in so many other areas 100% recommend. On the Hospice side, we have Danielle currently working with my mother-in-law. She has been incredible down to earth. Wonderful I can’t say enough about freedom. They have been the best experience.

Verified Google review
Jennifer Skinner

Jennifer Skinner

I want to let all those individuals that are in management to know how wonderful and caring Ruth was to my Dad. Not only did the establishment respond quickly to the need for hospice care, but from the time our Doctor submitted the request to when they contacted me was only 2 hours and Ruth was at my parents house that night administering medication and speaking to me, my siblings and my Mom that night. Ruth tirelessly excepted phone calls at all hours and took time to explain lovely the process my Dad was going through. I can’t thank her enough for her kindness, compassion and love she displayed to my Dad and Mom but also to my sisters and I. Once my Dad passed she and Ansley came and prepared his body with such care and concern and waited with us until the funeral home arrived. I am so thankful that she was appointed to us. We will be forever grateful.

Verified Google review
Monica

Monica

My mother tests every morning for her blood glucose level. The nurse who was coming to the house told us she needs to be seen by her doctor because her numbers were too low and she needs to be testing 2x a day. She also told us to call the pharmacy to get more testing strips. We took my mom into her doctor with a record of her daily numbers and mentioned how the nurse said the numbers were too low and we would need more testing strips. The doctor was shocked and said that her numbers are in the healthy range and there is no concern there. Also when I explained to the nurse that my mom is tired more than usual, she said it's because she is old. I seriously felt like she had zero experience.

Verified Google review
Lynn McBride

Lynn McBride

The entire staff was the greatest. I could not believe the care and love they showed for my 98 year old mom. Cameron and Hailey were so compassionate made our hard situation so much easier. They were always just a call away and extremely supportive and helpful. My mom wanted to pass at home and they made it possible with dignity and respect. I will never forget what they did for her. I and my family can’t express our gratitude enough.

Verified Google review

Reviews from Google Places for FREEDOM HOME HEALTH AND HOSPICE CARE SERVICES, INC. These are real experiences shared by families and patients.