PRIORITY ONE HOME HEALTH SERVICES INC

montclair, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2000

Key Information

Years in Operation

26

Location & Directions

Address

4959 PALO VERDE STREET SUITE 108C

MONTCLAIR, CA

Service Area

This agency serves patients in MONTCLAIR and surrounding areas in CA.

Patient Satisfaction

2/5
Would Recommend:72%
Rate 9-10:80%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.52% falls with injury

Low rate of falls with injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
72%
Rated 9 or 10 (Excellent)
80%
Team Gave Professional Care
85%
Team Communicated Well
76%
Discussed Medicines & Safety
74%
Completed Surveys
108
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care91.7%
Flu Vaccination Rate73.1%
Improvement in Walking/Mobility100.0%
Improvement in Bathing100.0%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed97.0%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score74.5%
Health Info Transfer to Provider81.3%
Health Info Transfer to Patient93.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
14 reviews
Elena Jimenez

Elena Jimenez

Very grateful with the entire staff assisting my mom throughout her hospice period. Nurses were attentive in all areas and treated her with love and dignity. Even after her passing they made sure our family had bereavement care and resources.

Verified Google review
Elizabeth Smiley

Elizabeth Smiley

Priority one has been the best help with assisting my mothers needs.They are the best because they do everything with lots to love and care .Im so grateful for hospice services all the Nurses and staff are amazing. We are so grateful and blessed to have them in our lives.I have much love and respect for them. May God Almighty continue to use them to support others .I pray that God would bless hospice for all that they do.I don’t think I could have done it without them ❤️♥️♥️♥️♥️

Verified Google review
alejandra delgado

alejandra delgado

We are very happy with the care and service my dad was provided. Jay was amazing in assisting us with prescription refills on short notice. My dad was on hospice short term but the entire team made sure he always pain free. I am very grateful that they were able to make everything so much easier.

Verified Google review
Hal Reniff

Hal Reniff

Priority One helped me care for my Aunt for over 4 years. They provided me with piece of mind by being prompt, professional and caring. Even after moving my Aunt into an assisted living, Lou still contacts me and asks how my Aunt is doing. I could not have kept my Aunt in her home for as long as I was able to without their help.

Verified Google review
Lee Ou

Lee Ou

I usually do not write review unless it's exceptional. I have worked in the medical field for many years, and I write this review for Priority One since they are the best home health service. My mother is over 90 years old, and I called several home health agencies for her care. When I called Priority One and spoke to Ms. Lou, I was immediately impressed by her professionalism and her kindness; I know I found the right one. My mother's condition is quite complicated, Ms. Lou went extra miles and helped me to find the best care for my mother, she treats my mother like her own family member, and she is visiting her often and brings her gifts for holidays, my mother always loves to see her. The owner of this agency and other staff who care for my mother are all very nice and kind, they know what they doing, they take care of their patients and keep good communication with patients' family. I highly recommend Priority One for home health care and I actually referred this agency to my neighbor.

Verified Google review

Reviews from Google Places for PRIORITY ONE HOME HEALTH SERVICES INC. These are real experiences shared by families and patients.