CENTRAL COAST VNA & HOSPICE, INC

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Christine Rose

The nurse that assess my environment prior to surgery left me with useful information to ensure my safety during recovery. The physical therapists that assessed my new physical baseline after surgery and the exercise routines prescribed were appropriate and they encouraged me to do more than I could imagine possible so soon after surgery. They left me with good pain assessment tools to determine how much I challenged myself.

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Laurie Wheeler

I have been volunteering with the hospice team as a vigiling volunteer (sitting bedside while providing comfort) for about a year and have always been impressed with the quality of the staff, from the volunteer coordinator Quinn who is absolutely amazing, as well as the hospice nurses, social workers and home health aides. It is a highly professional, organized agency with staff who seem to truly care about helping others. Highly recommend.

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David Alexander “Lets Get That Fish” Hernandez

Let me start by saying that I hope everyone that has a loved one in a terminal stage sotuation like I had my mother, that most of you if not all of you, could benefit from using the amazing services this agency offers. I was blesses to have been linked with them though for a short time the quality of care was and still remains amazing in my view. Now they did not promise me to cure my mother but what they did offer was their team's best approach to care and aide my mother when she needed professional assistance the most. I appreciate everything that was provided to us from information on how to cope with a deteriorating health situation to who to contact 24/7 if more assistance was needed. I am sure my mother would be very thankful to all the team. I highly recommend this agency they don't just show up to work everyday for us in need they care for our loved ones that are in need of support through the very hard times life brings. From the bottom of my heart I will always thank you VNA for the great care you provided us and the level of attention we received impacted all of us. Blessings

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Steve Hutson

CCVNA Home Care staff are friendly and professional. The Connections program is helpful. Overall, very nice people providing a great service to our community.

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french hexagon

This is not for the nurses, most of whom were good. PT was professional too. What is absolutely unacceptable from this company is the administration (I am not sure which division this is exactly). They were ok when they came home for wound care, well once I had to ask them not to send a nurse, she was changing my open wound's dressing, and would not change her gloves, I had to tell her to wear or change gloves when she had touched her shoes!. Then they ordered supplies for my wound, which were unrelated to the wound, and my skin would not tolerate. I opened the box. Once able, I called the supply company to get it back. They did not want to talk to me, they said we only talk to VNA who has placed the order. In the meantime, they charged my insurance company for the suppliers, and copay for me. I have been trying to contact someone at VNA to resolve this issue, one supervisor/nurse said she would talk to the person who ordered, and will call me back, never did. I called back and she was never "available". I received another statement from the supply company for something I never even received. I called and asked for a supervisor who gave the name of the person who ordered supplies. This person talked to me, and said she would look into it and will call me back the next day, and i have been waiting for a call since last week. I called twice, and this person was "busy", "unavailable", or in a meeting. How rude and unprofessional can a person be? Extremely unprofessional, if you say I will call, call. If you do not want to respond, then say so instead of ordering the wrong supply and have the patient pay for it too.