CHOICE HOME HEALTH CARE

monterey, CAMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1994

Key Information

Years in Operation

32

Location & Directions

Address

80 GARDEN COURT, SUITE 105

MONTEREY, CA

Service Area

This agency serves patients in MONTEREY and surrounding areas in CA.

Patient Satisfaction

4/5
Would Recommend:79%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.08% falls with injury

Low rate of falls with injury

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

82% improved in bathing

Based on patient outcomes

Better than average

75% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
79%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
90%
Team Communicated Well
86%
Discussed Medicines & Safety
86%
Completed Surveys
303
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care93.2%
Flu Vaccination Rate70.8%
Improvement in Walking/Mobility82.9%
Improvement in Bathing82.5%
Improvement in Managing Medications75.1%
Improvement in Getting In/Out of Bed85.8%
Improvement in Breathing90.4%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score66.1%
Health Info Transfer to Provider94.2%
Health Info Transfer to Patient96.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
9 reviews
Lisa

Lisa

My 96 year old mom recently had some mobility issues and so was referred to Choice Home Health for physical therapy and occupational therapy. We couldn't be happier about the care she received! Stephanie the care coordinator was very professional and informative about what to expect and was easy to reach when we had questions. Ryan is a great physical therapist and taught us many valuable exercises to increase her strength. Also showed mom how to get out into her backyard using a walker. Ruby is a wonderful occupational therapist who helped us determine which equipment mom needed to safely shower and be more independent in her own home. She gave us such peace of mind! Kelly is a fabulous occupational therapy aide who taught us many fun core strengthening exercises and had lots of good advice. This is a well run company and we are so grateful for their help. Everyone always treated us with care and respect. Much appreciated!

Verified Google review
Lynn Lightsey

Lynn Lightsey

Two incidents rate this Agency less than one star: 1. Caregiver was lined up to care for my husband one Saturday afternoon. No one showed up. No call, no nothing. 2. Second incident was when I ordered two caregivers for consecutive care. I gave a pillbox containing my husband’s meds to caregiver #1 with instructions verbally. She did not give any meds to my husband nor did she properly instruct caregiver #2 about the meds though I believe she gave the pillbox to her as caregiver had it when I arrived home. Caregiver #2 also had a pillbox which she apparently took from my bathroom. She called me while I was enroute home telling me she had two pillboxes and wanted to know which pills to give him. I told her to not give him any, very clearly stating not to do anything and that I would deal with it when I got home. Needless to say that between the two caregivers, My husband had none of his meds that day but rather a strong dose of mine which landed him in the hospital ER.

Verified Google review
Liz Thompson

Liz Thompson

Agency with integrity who really cares for their patients and community. Administrators are responsive and strive to make things right.

Verified Google review
Timothy Priddy

Timothy Priddy

We've gotten care from CHH, Choice Home Health, on two extended occaisions, after a surgery and after a fall. Working with all of the caregivers, nurses, physical therapists, occupational therapists, speech therapists, home health aides and administrators has always been a special, valued experience for both Mom and me. As Mom's full-time caregiver, it's very good to get professional help, even in brief measures. Mom has both times made a special bond with her physical and occupational therapists. The therapeutic exercises and training really help us even though as Mom ages it is sometimes evident that we can at best "tread water". Both Mom and I want to recognize Choice Home Health and their agents; we recommend their service without reservation. Thank you Bree, James, Ruby, Sheila, Margarita, Eileen, Julie, Heather, Aaron, Winston, Carol Lynn, Diana, Donna, Eva, Gracie, Jacklyn, Laura, Ruth and Tammy.

Verified Google review
John Wilson

John Wilson

I’ve had Two house calls from Choice Home care this week. Both meetings have been very helpful and productive.. Brian is very knowledgeable and professional . I have had the opportunity of working with a variety of P T’s over the years and Brian is one of the best .

Verified Google review

Reviews from Google Places for CHOICE HOME HEALTH CARE. These are real experiences shared by families and patients.