ILLUMINATE HOME HEALTH CARE, INC

n hollywood, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2021

Key Information

Years in Operation

5

Location & Directions

Address

10545 BURBANK BLVD SUITE 137

N HOLLYWOOD, CA

Service Area

This agency serves patients in N HOLLYWOOD and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0.76% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

84% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate88.8%
Improvement in Walking/Mobility89.2%
Improvement in Bathing94.5%
Improvement in Managing Medications94.7%
Improvement in Getting In/Out of Bed86.1%
Improvement in Breathing83.8%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.8%

Lower is better

Discharge Function Score81.0%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
5 reviews
Richard G

Richard G

I cannot express enough gratitude to Illuminate Hospice for their outstanding care during my grandmother's final weeks. Their compassionate and professional team made a difficult time more bearable for our family, ensuring she had a peaceful and dignified farewell. The level of communication between Natalie, her nurses and our family along with the support we received was unparalleled. Heartfelt thanks to the entire team. I wholeheartedly recommend Illuminate Hospice to anyone in need.

Verified Google review
Dave Kim

Dave Kim

It has always been a pleasure and honor to be able to work with Illuminate Hospice and all of their team members who had provided compassionate & professional hospice services for our clients for years at our senior retirement facility. Our client and their immediate family member also felt comfortable and confident with their services as well. God bless them💕🙏

Verified Google review
MARIA M SISON

MARIA M SISON

Illuminate hospice is mostly focus in patient’s care and needs. Treats patient as family. They took care of my Aunt with utmost care and respect. The nurses and staff are so involved in the care specially in this trying times. They stand as the beacon when everything is like a haze and grief for everyone in our family.

Verified Google review
Corrine Goncalves

Corrine Goncalves

I can't thank this hospice enough for all the work they did for my mom. They were always available, I never had to wait for my question or concern answered. We switched to illuminate from another agency and saw the difference between the different agencies. I can't thank them enough

Verified Google review
Marty Kelly

Marty Kelly

The owner and RN Natalie Hagopian of Illuminate also ran Pleasantville Hospice, which is now defunct. She sent her sister to yell at my mom for using, in their option, too much Kleenex for her deviated septum! Yelling at an elder is considered abuse. Promised supplies were also not forthcoming. Promises to reimburse us for supplies we had to purchase ourselves never happened. Promises to provide physical therapy and other services were not forthcoming. Natalie lied to the Department of Social Services about the stage of my mom's pressure sores, kidney stones and low sodium diet. Natalie texted incorrect suggestions to us about donut cushions that would alleviate/help heal my mom's pain from the pressure sores (donut cushions make them worse!). I would not recommend ANY hospice she owns or operates.

Verified Google review

Reviews from Google Places for ILLUMINATE HOME HEALTH CARE, INC. These are real experiences shared by families and patients.