LEGACY HOME HEALTH CARE
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2009
Key Information
Location & Directions
Service Area
This agency serves patients in NORCO and surrounding areas in CA.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.54% falls with injury
Low rate of falls with injury
90% timely care start
Care started promptly after referral
28% improved in mobility
Based on patient outcomes
28% improved in mobility
Based on patient outcomes
26% improved in bathing
Based on patient outcomes
31% improved managing meds
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Larry Bethea
The response time and communication is extremely poor, very similar to the previous from Noel. Take a moment to read it as well. I was told that they are understaffed, short on PT and OT and will be in the near future. Meanwhile my referrals are lasping and set to expire because of my Case Managers unprofessional neglect to notify me directly. I recommend not considering this provider, your recovery with proper communication is extremely important, apparently this provider does not think so. Thanks to CM Roxanne and staff members I post this message I told them I would if I didn't receive a return phone call regarding this and previous matters. Sincerely a disappointed cervical mylopathy stenosis fusion patient that needed the ongoing care.
Noel Allen
My wife needed services right after her release from the hospital and they sat on her referral and caused it to expire and my wife didn’t get the full amount of sessions she required and after they directed us to return to our Dr. For another referral and they’ll Perform the service. I did what i was told and My Wife’s Dr. submitted the referral for more therapies: OT, PT and Speech and the insurance approved 12 sessions of each only to be told that they can’t start until they get the Dr. Order and that’s not what they told me to do before hand and now it’s back on me to contact my wife’s Dr. and the while she’s not receiving her needed treatment!! This company doesn’t care about it’s clients! They are not honest and they play games!!
Reviews from Google Places for LEGACY HOME HEALTH CARE. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov