METRO HOME HEALTH CARE INC is a Medicare-certified home health agency located in NORTH HILLS, CA. CMS quality of patient care rating: 1.5 out of 5 stars. Google rating: 5.0 out of 5 from 3 reviews.

METRO HOME HEALTH CARE INC

north hills, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

- ownership

Certified since 2023

Key Information

Phone

Website

Not Available

Years in Operation

3

Location & Directions

Address

8660 WOODLEY AVE UNIT 101A

NORTH HILLS, CA

Service Area

This agency serves patients in NORTH HILLS and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

3.67% falls with injury

Low rate of falls with injury

Better than average

96% timely care start

Care started promptly after referral

Better than average

47% improved in mobility

Based on patient outcomes

47% improved in mobility

Based on patient outcomes

45% improved in bathing

Based on patient outcomes

39% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.3%
Flu Vaccination Rate77.8%
Improvement in Walking/Mobility46.8%
Improvement in Bathing45.2%
Improvement in Managing Medications39.3%
Improvement in Getting In/Out of Bed38.3%
Improvement in Breathing57.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury3.7%

Lower is better

Discharge Function Score12.0%
Health Info Transfer to Provider51.4%
Health Info Transfer to Patient98.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
3 reviews
Carmen Kafie

Carmen Kafie

Excellent Pharmacy, very well stocked, they deliver my medicines to my home free of charge, I like it

Verified Google review
Rena Gevorgyan

Rena Gevorgyan

Best pharmacy I’ve ever had so far. Stuff is very polite and responsive. Also, the free delivery is a huge benefit that patients get. Thank you for your business!

Verified Google review
Mike Motazedi

Mike Motazedi

Suppose you wish to be treated with respect, dignity, and professionalism, not how CVS pharmacy at Balboa & Nordhoff treats customers (refer to their Google and Yelp reviews). In that case, this is the pharmacy for you. I visited this pharmacy today after I decided to leave the CVS pharmacy at Nordhoff & Balboa after more than 30 years. The reason I left CVS was the unprofessional and rude treatment I received from some of the staff. I came to Metro Pharmacy today, and I was greeted by the pharmacist and another lady. Both Emilya and Asya greeted me with smiles and helped me transfer all my prescriptions to this store. I was so pleased with their professionalism that as soon as I got home, I started writing this review. I seldom write a review unless the service is beyond my expectation, and today I received that kind of service. If you are tired of the attitude of the manager and employees of your pharmacy, this is the place to switch to.

Verified Google review

Reviews from Google Places for METRO HOME HEALTH CARE INC. These are real experiences shared by families and patients.