CALIPSO HOME HEALTH CARE INC

northridge, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2007

Key Information

Location & Directions

Address

16909 PARTHENIA ST., STE. 205

NORTHRIDGE, CA

Service Area

This agency serves patients in NORTHRIDGE and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:71%
Rate 9-10:81%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.51% falls with injury

Low rate of falls with injury

Better than average

80% improved in bathing

Based on patient outcomes

Better than average

82% improved managing meds

Based on patient outcomes

Better than average

86% improved in breathing

Based on patient outcomes

Better than average

91% timely care start

Care started promptly after referral

Better than average

73% improved in mobility

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
81%
Team Gave Professional Care
89%
Team Communicated Well
85%
Discussed Medicines & Safety
69%
Completed Surveys
116
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care91.4%
Flu Vaccination Rate73.4%
Improvement in Walking/Mobility73.5%
Improvement in Bathing80.5%
Improvement in Managing Medications82.2%
Improvement in Getting In/Out of Bed74.5%
Improvement in Breathing86.0%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score61.6%
Health Info Transfer to Provider90.0%
Health Info Transfer to Patient99.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
8 reviews
nader eshaghian

nader eshaghian

After four weeks of coming home there no nurse showed up

Verified Google review
marnellie benar sadri

marnellie benar sadri

Calipso Home health and the team were very loving and kind. It felt like I was dealing with family. Top notch care on my grandfather’s needs. The nurses and Apple made sure that we were getting the best care possible with constant follow up. Apple has been helpful providing all the necessary medical equipment for my grandfather such as oxygen, wheelchair and hospital bed. Calipso Health Care showed the real meaning of care and love and respect. I will always be grateful. More power to you Apple and the rest of Calipso Home Health Care

Verified Google review
miranda morgan

miranda morgan

Yesterday my mother's Doctor put in the request for home health care. Apple from Calipso called me and asked me to sign forms. I suggested that when the nurse visits my mom she could have her sign and to leave copies for me to look at. After hanging up with her, I decided to read the reviews about them because something seemed off. I then found out they have a 2 Star. I tried calling Apple 5 minutes latter, she wouldn't answer. I then texted her with my concern, she stated don't worry we will do our best the reviews don't mean much. I kept on emphasizing that it was necessary for a bathing nurse to come put today and she kept emphasizing that the documents had to be signed. They sent a So called nurse to have my 86 year old mom sign the papers. The "NURSE" didn't not clean her wounds like I asked or do anything for that manner. I kept calling and texting Apple, she would not respond. This company is a Scam! I texted Apple to discharge my mom a few hours after their service. She did not respond. I called several times, she declined my calls. Wow! I will follow up and make sure this "Company" does not charge my mom's insurance because it's Fraud. Anyone looking for home health care spare yourself from dealing with these people. They are not professional and just want to bill the insurance. Even though, I told them to come at 2, they showed up at 1 30 for her signatures. I'm amazed how these people are in business. The nerve of telling me to give them a chance, I should have went with my gut instincts

Verified Google review
Andy Martin

Andy Martin

Being my gramas caregiver I was extremely stressed knowing she was about to have surgery and and need a lot care and treatment for her wound. But all my stress went away when I was highly recommended by the surgeon and the hospital to Calipso. They got in touch with me 2 days before she was gna go home and set everything up. They were extremely professional and comforting. My grama was home Saturday night, and the nurse came for her evaluation the following morning. She scheduled for all the visits to take place and I was very happy. All the nurses came on time and brought all the supplies needed to take care of grandma. Her sound healed perfectly. The doctor was amazed at how fast and nice the wound went away. Was very pleased with their services. Thanks again to all the staff!

Verified Google review
Claribel Hernandez

Claribel Hernandez

So today we found out not from the home health agent but our primary care physician calipso call them told them the nurse is going out on emergency leave that we will need to find someone for next week. Lucky for them I call the pcp and talk to them and ask what's going on the agency themselves told me to that they ask the pcp to find another home health agency because we are out of the area when they have been coming for the past 2 to 3 weeks if they knew our address why not say something from the beginning they are unprofessional and just worried about their paycheck. And not patients they should be shot down or sued until they know how it feels to not get paid for something they are not doing and don't care for it and let's see what happens

Verified Google review

Reviews from Google Places for CALIPSO HOME HEALTH CARE INC. These are real experiences shared by families and patients.