SUTTER CARE AT HOME

novato, CAMedicare Certified
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Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1966

Location & Directions

Address

100 ROWLAND WAY, SUITE 210

NOVATO, CA

Service Area

This agency serves patients in NOVATO and surrounding areas in CA.

Patient Satisfaction

4/5
Would Recommend:82%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.5% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
91%
Team Communicated Well
89%
Discussed Medicines & Safety
85%
Completed Surveys
482
27% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care94.6%
Flu Vaccination Rate70.9%
Improvement in Walking/Mobility88.7%
Improvement in Bathing90.4%
Improvement in Managing Medications87.2%
Improvement in Getting In/Out of Bed90.2%
Improvement in Breathing92.7%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score73.9%
Health Info Transfer to Provider95.7%
Health Info Transfer to Patient98.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
2 reviews
Mazer

Mazer

All of the people who came to help me out with my PICC line, Drawing blood, recording vitals, teaching me what to do, they were all highly professional really really wonderful people and I appreciate every single one of them the nurses especially, so empathetic and caring and physical therapy as well although they didn’t get to do much I’m sure I’ll see them in the near future. Kudos to the employees here who really do care about their patients health and well-being you guys rock!!!!

Verified Google review
Padma Chandra

Padma Chandra

No written review provided

Verified Google review

Reviews from Google Places for SUTTER CARE AT HOME. These are real experiences shared by families and patients.