BRIDGE HOME HEALTH

ontario, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2019

Key Information

Years in Operation

7

Location & Directions

Address

2930 INLAND EMPIRE BLVD SUITE 120

ONTARIO, CA

Service Area

This agency serves patients in ONTARIO and surrounding areas in CA.

Patient Satisfaction

2/5
Would Recommend:69%
Rate 9-10:77%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.4% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

90% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
69%
Rated 9 or 10 (Excellent)
77%
Team Gave Professional Care
83%
Team Communicated Well
78%
Discussed Medicines & Safety
78%
Completed Surveys
77
18% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate58.4%
Improvement in Walking/Mobility92.9%
Improvement in Bathing89.8%
Improvement in Managing Medications88.5%
Improvement in Getting In/Out of Bed88.9%
Improvement in Breathing95.5%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score64.3%
Health Info Transfer to Provider49.0%
Health Info Transfer to Patient79.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.3
30 reviews
Tab Johnston

Tab Johnston

Recently had services with this company. The nurses and therapist were very good with what they do but the office needs better communication within. I was originally going to put a 3 star but Austin from the office did a follow up call after I was discharged. He checked to see how things were and if I had any questions remaining that weren't answered. He went above and beyond, listened and then was able to have a manager call me back to fix my concerns. I would come back to this company again if I needed home health services

Verified Google review
Rachel Gallegos

Rachel Gallegos

It was the worst home health service I've ever been with. Today's the day I'm supposed to get my PICC line removed and I haven't seen a nurse in 6 days and when I called up to ask for my PICC line to be removed they don't even know what I'm talking about the nurses is saying that there's no order. I'm explaining to them that my PICC line is dirty. For health reasons it can be infected no one's calling me and telling me anything so run if they try to assign you to bridge home health Care

Verified Google review
Lessa Deluna

Lessa Deluna

Bridge Home Health has been taking care of my 96 year old father for 2 months now and I couldn’t be any more happier. Each and every health care worker assigned to my fathers case is perfect. Everyone always go above and beyond to see to it my father is bouncing back from his hip fracture. Eric, Rubie, Dara and Karen have played a crucial roll in getting my father back on his feet. Thank you all from the bottom of my heart ❤️. L. Deluna

Verified Google review
DEBRA JONES

DEBRA JONES

Worst experience, nurses have none or lil experience with patients, we’re not supportive to family, worst place they take 4 hours or more to come to your home, do not tell you when there coming to your home they work to comfort there needs and the companies, definitely not advocates from their patients, biggest regret hiring them. Hope I can forgive myself one day, they should have there licenses revoked!

Verified Google review
Ilany Pacheco

Ilany Pacheco

Bridge has been extremely kind and caring to my Husband. Doloris our LVN is the best! She’s gone above an beyond for my husband. My husbands recovery skyrocketed when bridge began working with us. I’m very happy with our experience:)

Verified Google review

Reviews from Google Places for BRIDGE HOME HEALTH. These are real experiences shared by families and patients.