GUARDIAN ANGEL HOME CARE, INC

palm desert, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2014

Key Information

Years in Operation

12

Location & Directions

Address

41865 BOARDWALK, SUITE 201

PALM DESERT, CA

Service Area

This agency serves patients in PALM DESERT and surrounding areas in CA.

Patient Satisfaction

1/5
Would Recommend:61%
Rate 9-10:72%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.45% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

84% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

82% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
61%
Rated 9 or 10 (Excellent)
72%
Team Gave Professional Care
73%
Team Communicated Well
70%
Discussed Medicines & Safety
59%
Completed Surveys
60
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care89.9%
Flu Vaccination Rate59.0%
Improvement in Walking/Mobility89.8%
Improvement in Bathing84.5%
Improvement in Managing Medications84.8%
Improvement in Getting In/Out of Bed86.2%
Improvement in Breathing82.0%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score60.2%
Health Info Transfer to Provider98.3%
Health Info Transfer to Patient99.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.6
5 reviews
Benjamin

Benjamin

No written review provided

Verified Google review
Janean Wilson

Janean Wilson

This company is the worst

Verified Google review
Dhyana Walker

Dhyana Walker

They absolutely do not care about my safety… Disregarded instructions about my address. And leaked my private information to third party companies.. They were unwilling to fix the issue and offered me an apology for my life being in danger. Do not use this company.

Verified Google review
nicole Wellong

nicole Wellong

My dad and I can’t thank you enough for all your help. You are a lifesaver… literally. Thank you

Verified Google review
what upace

what upace

Zero commination! After calling Administrtors number she called POA and Never ever called me to communicate anything whatsoever! Rating -1.

Verified Google review

Reviews from Google Places for GUARDIAN ANGEL HOME CARE, INC. These are real experiences shared by families and patients.