SUNCREST HEALTHCARE

palm desert, CAMedicare Certified
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Medicare Certified agency provider

- ownership

Certified since 2023

Key Information

Phone

Years in Operation

3

Location & Directions

Address

36923 COOK STREET, SUITE 104

PALM DESERT, CA

Service Area

This agency serves patients in PALM DESERT and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate95.1%
Improvement in Walking/Mobility100.0%
Improvement in Bathing100.0%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score72.9%
Health Info Transfer to Provider100.0%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
6 reviews
Louis E Thelemaque

Louis E Thelemaque

Mekenna has been great. Great attitude and super kind with my 98 year old father. She gets him up and in the shower. Somehow she gets energy out of him. Super happy with her help.

Verified Google review
RANDY PRINCE

RANDY PRINCE

I can attest to the excellent care my 98 year old mother is currently receiving. The staff is warm and professional. 10 stars!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Verified Google review
Kim Carloto

Kim Carloto

I HIGHLY RECOMMEND Suncrest Hospice. Everyone I worked with, from the intake nurse, visiting nurses, and call line nurses and nurses aides-everyone was kind, caring, concerned, well trained calming and professional. They took away all of the difficult details from start to finish, and let the family concentrate on caring for Mom. Mom died with the dignity she deserved and at home, just like she always wanted. I will never forget the care received from Miriam and her team of professionals. Thank you!

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Marissa Lugod

Marissa Lugod

Everything was doing well, Nurses was cooperative & fully informed,the services & supplies updated. Keep up the great work.

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Julie H

Julie H

HIGHLY RECOMMEND! If you are looking for hospice for a loved one, with excellent care and experienced people to handle the paperwork, my family highly recommends Suncrest Hospice Care. My Dad originally talked to Suncrest about caring for my mom when it came time to bring her home from the Skilled Nursing Facility where she resided. He was very confident in their services and relationship with a home health company to provide other home-based services she would need. When it was clear that she needed 24/7 care in a facility, Suncrest was able to work with us to provide hospice care bedside in the nursing home, even with challenging Covid requirements. Suncrest understood the rules under Medicare and was able to work with facility staff to coordinate her care between facility and hospice staff. They gave great support for my Dad as well. We are grateful to our care coordinator Kala and Director of Nursing Rolina for ensuring that everything was set up correctly and keeping those of that live out of state up-to-date. Thank you to Sandra for keeping her beautiful and to her nurses who were there every day. Thank you Sarah and Get for being there with her in the final hours until she was finally at rest. Hospice is a godsend - may other families benefit from working with Suncrest to care for their loved one when they need a caring and capable hand.

Verified Google review

Reviews from Google Places for SUNCREST HEALTHCARE. These are real experiences shared by families and patients.