DESERT HOME HEALTH SERVICES, INC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2003
Key Information
Location & Directions
Service Area
This agency serves patients in PALM SPRINGS and surrounding areas in CA.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.36% falls with injury
Low rate of falls with injury
80% improved in bathing
Based on patient outcomes
85% improved managing meds
Based on patient outcomes
99% improved in breathing
Based on patient outcomes
92% timely care start
Care started promptly after referral
75% improved in mobility
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Sue Jorgensen
I hired this agency for my 90 year old mom. She loves this service
Michael Roxy Tarlowski
I had Carl as a home healthcare nurse for 4 months he was amazing. Best service I ever got he was kind funny and knew his job and did it incredibly. I wasn’t always the best patient but he knew just how to handle me. He’s a 5 star guy across the board!!!
TeeJay Johnson
Horrible agency...The agency contacted me regarding a referral from my doctor. From the beginning they all had a "my way or the highway " type of attitude. Anytime you questioned them or their quality of care they became extremely defensive. I gave simple negotiations like " don't contact the day of an appointment telling me you want to stop by" or "don't keep sending a bunch of random people to my house, i would like one or two nurses that way we have time to build a relationship and the nurses have the opportunity to learn my wounds and stages of healing"...Clearly these requests were too much for them because they kept reporting that i was noncompliant and often refused service. They also did not communicate at all with my primary care provider and when i called the owner "Emma" she became immediately defensive and told me she stands by her staff and their decisions. I WILL NEVER USE THIS AGENCY AGAIN. I will say the reason that they got 2 stars is Lance (the physical therapist) Holly (a nurse) and Christine (wound care specialist) are awsome.
Diane Sagan
I rate this organization 5 stars or 10 out of a possible 10 with 10 being the highest rating possible. Having had experience with other home health care providers in the past, Desert Home Health is head and shoulders above all of them. I recently had knee replacement surgery, and was lucky enough to follow a friends recommendation and choose Desert Home Health. All of their people were extremely courteous , capable and caring. They always arrived on time and always call ahead. I had another knee replacement surgery 2 years ago, and my wife had back surgery a year ago, so it was easy for me to see and judge the nurses, physical and occupational therapists. In each area the people from Desert Home Health were very professional and vastly superior. Alan Goore Rancho Mirage
Reviews from Google Places for DESERT HOME HEALTH SERVICES, INC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov