DESERT OASIS HEALTHCARE-HOME HEALTH SERVICES

palm springs, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2010

Location & Directions

Address

255 NORTH EL CIELO ROAD STE C-308

PALM SPRINGS, CA

Service Area

This agency serves patients in PALM SPRINGS and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0.89% falls with injury

Low rate of falls with injury

Better than average

79% improved in mobility

Based on patient outcomes

Better than average

79% improved in mobility

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

94% timely care start

Care started promptly after referral

Better than average

75% improved in bathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care94.1%
Flu Vaccination Rate53.5%
Improvement in Walking/Mobility78.7%
Improvement in Bathing75.0%
Improvement in Managing Medications66.3%
Improvement in Getting In/Out of Bed83.3%
Improvement in Breathing90.0%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score59.0%
Health Info Transfer to Provider95.0%
Health Info Transfer to Patient98.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
82 reviews
N S

N S

I rarely write reviews, but I made a point to find time to write this one. The staff, including the doctor and nurse who saw me today were some of the best health care folks I've ever dealt with. I am visiting Palm Springs and woke up this morning with a painful issue. A bit stressed because I am on vacation, I found Desert Oasis online and took a chance. I am grateful that I did. The doctor and nurse who I met with both had the best bedside manner a patient could ask for. The right blend of professional, yet human. There is a pharmacy onsite as well, which saved me stress of having to find one locally. As a visitor, who woke up with pain and didn't know where to go — this was the best possible outcome. Highly recommend.

Verified Google review
Lisa Belk Lawrence (Lish)

Lisa Belk Lawrence (Lish)

I have to share💕this facility is wonderful. I was treated with respect, kindness , and truly cared for by all the staff. Thank you so much. And Dr. Angela love u so much. Customer service #1

Verified Google review
Jerry

Jerry

Love this place. They have appointments every 15 minutes. Never waited more that 30 minutes and the doctors seeing you are thorough in my opinion. I appreciate the care

Verified Google review
Deborah Foster

Deborah Foster

I was in here last week getting my TB test read. After 48 minutes I was called in. The woman tells me to sit down and I did, then she starts grabbing at me talking AT me about blood pressure. She's grabbing at me and I kept repeating "why are you touching me??? Just read the TB test!!!" She says, "I AM going to read your bp!" I told her it's going to be high and she asked if I had medicine for it, yes, I do. But I have a doctor, please read the TB test. "If you have a doctor why are you here!!" READ THE TEST. Finally, a woman appears telling the nurse to read the test and get me out. Then I had to ask her what the result was and how I would get the results to PSUSD. She snapped at me that it will be emailed to them. It was the most bewildering office visit I ever had. I walked out feeling assaulted. When I have to have it done again I will go anywhere but here. It's crazy that they make healthy people sit with the ill. A 30 second procedure shouldn't be so stressful.

Verified Google review
Marc Cutler

Marc Cutler

I can't get over how incredibly friendly the entire staff was. We interacted with at least six individuals and they were all spectacular. The doctor came back and checked on us three separate times and was very open to questions and had a great bedside manner. The customer experience was fantastic. One negative: it is the old school fill out a paper form at check-in didn't fill out another paper form that has the exact same information as the first....

Verified Google review

Reviews from Google Places for DESERT OASIS HEALTHCARE-HOME HEALTH SERVICES. These are real experiences shared by families and patients.