EXCELL HOME CARE INC

paramount, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2003

Key Information

Years in Operation

23

Location & Directions

Address

14023 PARAMOUNT BLVD

PARAMOUNT, CA

Service Area

This agency serves patients in PARAMOUNT and surrounding areas in CA.

Patient Satisfaction

1/5
Would Recommend:58%
Rate 9-10:58%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.1% falls with injury

Low rate of falls with injury

Better than average

99% improved in mobility

Based on patient outcomes

Better than average

99% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
58%
Rated 9 or 10 (Excellent)
58%
Team Gave Professional Care
76%
Team Communicated Well
73%
Discussed Medicines & Safety
63%
Completed Surveys
64
10% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate100.0%
Improvement in Walking/Mobility98.8%
Improvement in Bathing100.0%
Improvement in Managing Medications90.0%
Improvement in Getting In/Out of Bed97.2%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.1%

Lower is better

Discharge Function Score97.8%
Health Info Transfer to Provider98.9%
Health Info Transfer to Patient99.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.3
19 reviews
Talena Aray Pérez Cuadra

Talena Aray Pérez Cuadra

I am agree with most the comments about being unprofessional. Excell Home Care customer services and scheduling personal iare horrible. They lie all the time if you call for a service, they said and I quote "...we will give you a call back with updated..." Good luck with that, they never call you back. Nurse Carlos is nice and professional, but the administration of the group is very neglecting about the elderies. Very disappointed.

Verified Google review
Aida Ayala

Aida Ayala

If I could give less than 1 star I would but I have to give one star to be able to post a review. This company has been really unprofessional and neglected my mother (a 85 yr old who recently had a foot amputated) wound care. They take forever to answer the phone but the worse is that no nurse has shown all this week. Leading to an infection for not taking care of the wound. Also the sane happened o. Thanksgiving. Very unprofessional and they don't care for their patients. I don't know how Kaiser Permanente can refer his patients to such an unprofessional company.

Verified Google review
Tram Phan

Tram Phan

I am writing to express my serious concern regarding the lack of physical and occupational therapy services for my 91-year-old mother, who recently suffered a lumbar fracture. She was referred to your company by Kaiser Permanente for these services. A nurse conducted an assessment over a week ago, but since then, we have not received any visits from a physical therapist or an occupational therapist. I have called your office multiple times and each time I was assured that someone would contact us, but no one has. This delay in care is unacceptable and deeply concerning, especially given my mother's fragile condition. As a company in the business of helping people, I believe this situation reflects poorly on your commitment to patient care. I urge you to address this matter immediately and schedule the necessary therapy appointments for my mother without further delay.

Verified Google review
Darrell Russell

Darrell Russell

My nurse Don Deserves five stars He's very good at what he does and he's very good on explaining the process of healing and bandage changing he definitely is a great nurse. He's definitely an asset to excel medical.

Verified Google review
Brandy Myles

Brandy Myles

In a time when my family was undergoing a pretty traumatic and unexpected incident, Excell Home Care provided the best home health I could ask. As we approach the end of needing the wound care nurses assistance I must say I have no complaints. Startup, and regular communication for nurse rotation was always clear and concise. Although I tried to stay with my primary nurse @Julia who was the most amazing, thorough, caring, compassionate, professional nurse I've encountered, in her absence all other nurses we encountered were just as good. If only they could clone JULIA.. overall, I would recommend this service to anyone.

Verified Google review

Reviews from Google Places for EXCELL HOME CARE INC. These are real experiences shared by families and patients.