CONCORD HOME HEALTH CARE

pasadena, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2003

Key Information

Years in Operation

23

Location & Directions

Address

424 NORTH LAKE AVENUE SUITE 202

PASADENA, CA

Service Area

This agency serves patients in PASADENA and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:65%
Rate 9-10:81%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
65%
Rated 9 or 10 (Excellent)
81%
Team Gave Professional Care
85%
Team Communicated Well
84%
Discussed Medicines & Safety
77%
Completed Surveys
165
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate98.8%
Improvement in Walking/Mobility89.6%
Improvement in Bathing93.8%
Improvement in Managing Medications91.7%
Improvement in Getting In/Out of Bed90.9%
Improvement in Breathing92.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score74.7%
Health Info Transfer to Provider99.0%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.6
10 reviews
Art's Auto Diagnostic

Art's Auto Diagnostic

Had great talk with Kristine from administration and absolutely amazed how easy some issues can be resolved if a person loves her job and people in general

Verified Google review
Joseph

Joseph

I recently went through a life-saving surgery, and I can honestly say I wouldn’t be where I am today without Kristen at Concord Health Care. From the moment she started caring for me, her compassion, skill, and positive energy made all the difference. She went above and beyond every single day — anticipating my needs, encouraging me when recovery got tough, and treating me like family. Kristen is not just an incredible nurse; she’s a genuine healer. Concord Health Care is so lucky to have her, and I’ll always be grateful for the care and kindness she showed me during one of the hardest times of my life.

Verified Google review
Meri Petrosyan

Meri Petrosyan

This home health agency has my sincere gratitude. The caregivers and nurses were consistently friendly, competent, and on time. They showed my spouse's genuine respect and sympathy. Additionally, the office staff made scheduling and Medicare paperwork simple. I definitely suggest it to anyone looking for high-quality at-home care!

Verified Google review
Linet Miankai

Linet Miankai

Concord Home Health took amazing care of my dad. The nurses and therapists were kind, patient, and really cared about his recovery. They always showed up on time and treated him with so much respect. The office staff was also easy to reach and very helpful. I’m so grateful for everything they did.

Verified Google review
Kristin M

Kristin M

This agency provided my elderly mother with an amazing care, they were very prompt to send a nurse right after my mother came home with a complicated treatment from the hospital, the nurse visited my mother daily until she was in a position to help herself. They sent a Physical Therapist to her who was an absolute gentleman and treated her with so much respect and dignity. My mother almost completely recovered from her illness with the help of this outstanding agency. I would recommend them to anyone and re-use them in the future.

Verified Google review

Reviews from Google Places for CONCORD HOME HEALTH CARE. These are real experiences shared by families and patients.