DILIGENT HOME HEALTH CARE AGENCY

pasadena, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2021

Key Information

Years in Operation

5

Location & Directions

Address

960 E GREEN ST. SUITE 302

PASADENA, CA

Service Area

This agency serves patients in PASADENA and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

90% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care90.0%
Falls with Major Injury0.0%

Lower is better

Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
8 reviews
pilar garcia

pilar garcia

A cozy place where the service is excellent; I felt very comfortable, the attention was exquisite, and they were very professional.

Verified Google review
Paul Mahoney

Paul Mahoney

Our family was in a bind when we lost our long time caregivers due to COVID. We desperately needed some 24/7 home health care for our loved one who was "parked" in a hospital until we could find help. Having the same caregivers for years, it was a daunting task to enter the public market place with no recommendations. Our family was blessed to find Diligent. After meeting Will on a couple of occasions, we knew we had found the right company to give us the special quality loving care that we were used to receiving. They were fantastic, reliable, flexible - understanding the dire circumstances we faced, easy to work with, and indeed provided that special TLC that we were looking for. Cudo's to Will and all the kind care givers at Diligent Home Health Care. Paul

Verified Google review
Lisa Mertz

Lisa Mertz

I would highly recommend DILIGENT. I cant say anything negative about my experience. I was in immediate need of 24 hours care in addition to the assisted living that we was currently paying for my dad. When I called for assistance it was nothing but a relief to know that they could assist me. They were so kind and understanding. When there was a delay in moving him to another facility, they were able to continue to get me assistance immediately. Great communication during the short period that we used Diligent. The care givers that were sent to assist with my dad were all wonderful and great with him. He really enjoyed Katrina during the time until we had to move him into a full memory facility. They were able to also direct me to a video as well as group to assist with dealing with dementia individuals. They have reached out to me since the move to see how he is doing. Dementia is hard on the family but its great to know people are there to assist and help you get through the tough beginnings of understanding this disease.

Verified Google review
Lucia Roney

Lucia Roney

At the time I contacted Diligent Home Health Care to assist my elderly parents, I didn’t know that a wonderful relationship was going to follow. Will drove over an hour across town after working all day, to come and meet me and my parents. We needed to complete paperwork because we were eager to begin receiving services right away. The very next day, sweet Lola came into our lives. Will told us he thought she would be a good “fit.” He certainly was right! We couldn’t have been more fortunate. The words compassionate, kind, patient, thoughtful and caring all describe the qualities the individuals at Diligent possess. It gives me and my brothers great comfort to know that our parents are being cared for with such respect and with such a genuine concern for their well being. Will calls regularly to touch base and just to ask how things are going. And Lola is simply put, an angel! We are so grateful we found Diligent. Their commitment to their clients is remarkable.

Verified Google review
OPG Calendear

OPG Calendear

No written review provided

Verified Google review

Reviews from Google Places for DILIGENT HOME HEALTH CARE AGENCY. These are real experiences shared by families and patients.