PRIMAMED HEALTH SERVICES INC.

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Courtney Cruse

I started bringing my two bearded dragons here for their parasite and infection treatment a few months ago and the entire staff at Exotic Animal Vet Center has been amazing. From front desk, vet techs, and the doctors. They are all very knowledgeable and helpful. They take the time to listen to concerns and gave me all the information I need to get my beardies feeling their best.

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LS ST

After 11 years of veterinary services to my animals I am finally writing this belated good review. Thank you for taking care of my two bunnies, two turtles, and hamster in the past 11 years. Thank you for letting our bunny pass in a peace. Thank you for all the sincere sympathy and support from the veterinarian, vet tech, and front desk ladies from yesterday. I took forever to say goodbye to our Fluff and they are not rushing us at all, we felt really secured at that worst momet. Fluffy is now reuniting with Bun over the rainbow bridge.

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April P

Dr. Kanfer saved my bunny's life. I had already taken her to four different vets, one of whom is considered a bunny expert, and spent thousands of dollars. My bunny's primary vet had referred her out for cancer testing. My bunny would not eat, I could not wean her off motility drugs for months, and the vets were all confused about what was causing it. Dr. Kanfer recommended starting with the most cost effective testing and work our way up from there. It turned out the cheapest test was the most accurate; she had parasites, and while she had already been tested in the past twice before, Dr. Kanfer explained the normal test often has a high rate of false negative. She's now her normal foodie self! I'm so grateful. She is older, but I had a feeling it wasn't her time. The vet visit is on the pricier side, but the doctor spent a long time with us, being very thorough and answering questions, and was very helpful in follow up emails. The only downside was the person who typed up my pet's medical history. She was grumpy and made a couple of passive aggressive comments; one of the comments was lowkey mocking me for bringing my pet to a 'dog and cat' vet before, when I hadn't known he wasn't an exotic until the appointment. Everyone else, especially the front desk, was extremely friendly and helpful. I highly recommend Dr. Kanfer for your bunnies!!

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Abigail Farison

Fantastic vet office - I have always had a great experience from the moment I walk in the door through to follow up care. I have four rabbits with varying medical needs, and one in specific with a very strange and difficult to figure out chronic issue. Dr Labrecque has been incredibly dedicated and put a lot of time and effort, including reviewing research and calling other offices, to try to provide the best care for him and get to the root cause. The vets have always been clear, transparent, and patient - every appointment, they have sat down to show me all x rays and test results, explained everything they see and how they have come to their conclusions, and answered all of my questions. I have never felt they were impatient or annoyed and have always been treated with a lot of respect and given the chance to ask and talk about as much as I need. The reception staff and vet techs are gentle and kind with the bunnies and clearly provide a high quality of care. They make themselves incredibly available via phone and text, and have always been more than happy to answer my questions and concerns, no matter the frequency or time of day. I truly believe this is an office built on a genuine love for animals and a competent expertise, and it comes through constantly. They have been literal life savers for my babies, and I highly recommend them.

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Gabby Tinhaka

In regards to a review about unfair vet prices and preying on pet owners. Veterinary care in general is expensive. My sons dogs ear infection cost him 750 dollars…an ear infection. This is a dog too keep that in mind not an exotic…of course exotic care will cost more their exotics. If you want to talk about preying on the owners… my experience with that cost me 8 months of vet visits and 2 surgeries costing over 3500 dollars only for this so called “rabbit vet” to tell me he doesn’t know what’s wrong. When just 1 visit with Dr. Silpa ( who is an amazing exotics vet) took one look into my little bunnies mouth and quickly diagnosed him with advanced dental disease. If I had taken my bunny there from the beginning over all I would have SAVED money. So it REALLY does matter to find a good QUALITY vet who knows what they’re doing to take care of your special friends. Fast forward 4 months my bunny has been a happy hoppy bunny and no more roller coaster rides for him thanks to Dr Silpa!