VIRGINIA HOME CARE AGENCY

pasadena, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2002

Location & Directions

Address

1 WEST CALIFORNIA BLVD, STE 226

PASADENA, CA

Service Area

This agency serves patients in PASADENA and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

99% timely care start

Care started promptly after referral

Better than average

41% improved in mobility

Based on patient outcomes

41% improved in mobility

Based on patient outcomes

43% improved in bathing

Based on patient outcomes

27% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
66%
Rated 9 or 10 (Excellent)
99%
Team Gave Professional Care
82%
Team Communicated Well
82%
Discussed Medicines & Safety
72%
Completed Surveys
3
7% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.6%
Flu Vaccination Rate0.0%
Improvement in Walking/Mobility41.4%
Improvement in Bathing43.4%
Improvement in Managing Medications26.7%
Improvement in Getting In/Out of Bed38.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score7.3%
Health Info Transfer to Provider0.0%
Health Info Transfer to Patient0.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
112 reviews
Cecily Betz

Cecily Betz

We have deeply appreciated the excellent services that we have received from Home Instead. Andre, our caregiver is reliable, caring, responsible, and very trustworthy. He has provided excellent care. We have a deep sense of appreciation for the services that he provides .Chona Has been excellent in terms of being prompt and responsive to scheduling changes. It is reassuring to have someone who promptly replies to any questions and requests. Lynn

Verified Google review
Eremita Miranda

Eremita Miranda

I am so grateful for the care I receive from Home Instead. My caregiver, Susana , is kind, patient, and always makes sure I feel comfortable and supported. Every day she goes above and beyond to help me, and I truly feel cared for. I also want to thank the case manager, Chona , who is truly amazing, she is responsive, professional, and attentive to my needs. She makes sure everything runs smoothly and that I have the support I need alway's going above and beyond. I highly recommend Home Instead to anyone looking for compassionate and reliable care. Both Susana and Chona make such a positive difference in my life, and I couldn’t be more thankful!

Verified Google review
Sue Gaon

Sue Gaon

The staff at Home Instead took great care of both my parents. When my mom passed, they provided companionship to my dad, and after his stoke, they were a key factor in us being able to care for him at home. I want to recognize Charles, Charlie, Annarose, Kathryn, Maria, Mariel, George and Vilma for providing outstanding support (apologies if I forgot anyone). Also thank you to Jennifer and Daniel. Thank you Home Instead!!

Verified Google review
Carissa Hackman

Carissa Hackman

I have truly enjoyed my journey with Home Instead. They have empowered me with support in my daily commute, maintained a safe and clean home, assisted with tasks to alleviate my anxiety and provided meaningful companionship. Rosemarie feels like a friend, making every moment together enjoyable, and I genuinely appreciate her presence in my life. These services have not only elevated my experience but also positively impacted my aging parents. Nicole has passionately advocated for me, ensuring I receive the best caregiver and that my needs are met, all while navigating the approval process with the Regional Center. I am deeply grateful for her dedication. Seeking help from Home Instead has been one of my best decisions.

Verified Google review
Stephanie Yamashiro

Stephanie Yamashiro

My experience with Home Instead has been fantastic. They provided invaluable assistance with my grandmother through a multitude of health issues. They were able to adjust the hours of caregiving and scheduling fluidly, working with my grandmother's needs as changes happened. Our client care coordinator Nicole, went the extra mile by spending time with my grandmother to get to know her and understand her personality in an effort to find the appropriate caregiving team for her. Nicole always made sure my grandmother was comfortable with each caregiver and enjoyed her time with them. Additionally, they have a phone service where staff is reachable outside of normal business hours so changes and adjustments could be made. As a family, we are so grateful for the care my grandmother received, and would recommend them to any family who needs additional assistance with a loved one.

Verified Google review

Reviews from Google Places for VIRGINIA HOME CARE AGENCY. These are real experiences shared by families and patients.