ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES

pleasant hill, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2014

Key Information

Years in Operation

12

Location & Directions

Address

2100 MONUMENT BLVD, SUITE 8-A

PLEASANT HILL, CA

Service Area

This agency serves patients in PLEASANT HILL and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

0.61% falls with injury

Low rate of falls with injury

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

83% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
73%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
86%
Team Communicated Well
87%
Discussed Medicines & Safety
87%
Completed Surveys
35
14% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate78.4%
Improvement in Walking/Mobility83.1%
Improvement in Bathing89.2%
Improvement in Managing Medications93.0%
Improvement in Getting In/Out of Bed92.1%
Improvement in Breathing92.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score68.2%
Health Info Transfer to Provider51.8%
Health Info Transfer to Patient87.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
6 reviews
Maria Cruz

Maria Cruz

This is the Home Health Agency that provides QUALITY services and the clinicians and office staffs are very professional and nice. Highly recommendable!

Verified Google review
wenefreda tunguia

wenefreda tunguia

I was referred to this agency to get home health services for my husband. I am very satisfied with all their services. The staff were very helpful and informative answering our questions as this was our first encounter with in-home care services. The nurse and physical therapist who visited my husband did a great job in making him strong again. Til now we are still doing the exercises that was taught to us. I highly recommend this agency

Verified Google review
haylee williams

haylee williams

A reliable home health agency. Their staff and clinicians are very compassionate and friendly. They were a big help to my dad while he was recuperating from surgery.

Verified Google review
luxury items

luxury items

All clinicians are very knowledgeable and caring to my mom. She regained her strength Immediately. Also the office staffs were helpful in scheduling our appointment with our primary doctor. I highly recommend this home health agency! Thank you

Verified Google review
Pat Gomez

Pat Gomez

Bad service and quality. Did not fee happy with the outcome. Do not recommend this place at all stay away. Rude apathetic staff.

Verified Google review

Reviews from Google Places for ASSIST ON CALL PROFESSIONAL IN-HOME CARE SERVICES. These are real experiences shared by families and patients.