APOLLO HOME HEALTHCARE

pleasanton, CAMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2018

Key Information

Years in Operation

8

Location & Directions

Address

7901 STONERIDGE DR.

PLEASANTON, CA

Service Area

This agency serves patients in PLEASANTON and surrounding areas in CA.

Patient Satisfaction

2/5
Would Recommend:68%
Rate 9-10:75%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

98% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

98% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
68%
Rated 9 or 10 (Excellent)
75%
Team Gave Professional Care
82%
Team Communicated Well
77%
Discussed Medicines & Safety
70%
Completed Surveys
140
11% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.6%
Flu Vaccination Rate39.8%
Improvement in Walking/Mobility96.2%
Improvement in Bathing98.4%
Improvement in Managing Medications95.2%
Improvement in Getting In/Out of Bed93.7%
Improvement in Breathing98.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score71.0%
Health Info Transfer to Provider94.5%
Health Info Transfer to Patient88.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.9
33 reviews
Aman Dhillon

Aman Dhillon

I would give this home health company zero stars, but unfortunately, that is not an option. I have probably called them around 10 times, and even talked to their Clinical Case Manager, who told me she would update me, and I never heard back. They received my mother-in-law's orders on 10-18 when she was discharged, but didn't process them until 10-20 when I demanded it. I got a call today, on 10-21, that Physical Therapy would be out on 10-27, which is almost 10 days after discharge. I will also be contacting the state.

Verified Google review
Donny Steinfeld

Donny Steinfeld

THE WORST. Had a referral for care for a homebound family member. Needed blood and urine tests, and on their first visit they collected a urine sample that they never tested for some unknown reason, and then they lost it. After 2.5 MONTHS of run around trying to reschedule another collection, and a dozen calls trying to sort it all out, with a response of "sorry to hear that, someone will call you back ASAP" EVERY WEEK--I had to request a new provider from our physician (we were then referred to SEQUOIA--I recommend you use them instead, we got an IMMEDIATE response and the Sequoia nurse visited within 24 hours to collect a new sample). Apollo should lose their license for that sort of performance. Unforgivable. I'm disgusted. Zero stars if it was an option.

Verified Google review
Diana Quinones-Trout

Diana Quinones-Trout

On behalf of Nelson Ortiz Brittany is beyond wonderful at her job. She is kind, caring, attentive and thorough. I am grateful for her as a nurse and as a kind hearted human being. We absolutely adore her Apollo healthcare you have a one in a million with Brittany. Thank you❤️

Verified Google review
Shreya Shah

Shreya Shah

Apollo Home Health provided their service for my parents. The staff is very friendly and thorough. Kiran, a nurse helping my dad these days. She is very patient and detail oriented. She checks each & every detail for my dad's health. Also, very good about keeping tabs and provide responses. Deserves 5 star!!!

Verified Google review
Herbert Goss

Herbert Goss

I have been with Apollo Home Health since 2022. They have wonderful nurses that come out to my home and do my wound care. They also help me manage my diagnosis. Kiran is my current nurse and has done a wonderful job of taking care of my wound. It is almost healed and I'll be back to enjoying my life as I use to. Thank you for all you do.

Verified Google review

Reviews from Google Places for APOLLO HOME HEALTHCARE. These are real experiences shared by families and patients.