KENO HOME HEALTH AGENCY LLC

rancho cucamonga, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2013

Key Information

Years in Operation

13

Location & Directions

Address

9360 SANTA ANITA AVENUE SUITE 101

RANCHO CUCAMONGA, CA

Service Area

This agency serves patients in RANCHO CUCAMONGA and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

3.45% falls with injury

Low rate of falls with injury

Better than average

79% timely care start

Care started promptly after referral

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
98%
Team Communicated Well
91%
Discussed Medicines & Safety
87%
Completed Surveys
16
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care79.3%
Falls with Major Injury3.5%

Lower is better

Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.7
6 reviews
Michelle De Anda

Michelle De Anda

This agency has been providing care for my dad whose paraplegic. We have no complaints. Customer service and Christina are amazing. Empathetic, helpful and goes out of her way to make sure they're providing everything you need. 5 stars you guys. thank you so much. My dad feels well cared for

Verified Google review
James Mccann

James Mccann

I can’t begin to tell you just how great my experience was with Keno Home Health Agency was. They worked with my insurance and kept me informed every step of the way. Their staff is knowledgeable ,respectful, and answered any questions I had during my wife’s at home care. From billing to the care itself Keno made my wife’s recovery that much easier. Thank you Keno!

Verified Google review
Tae Badmosi

Tae Badmosi

The staff are never untime, they will call to set up appointment for my residents but never show up.most time they call late to reschedule but still not show up.will never use them again very unprofessional.

Verified Google review
V Rizzo

V Rizzo

Unfortunately, we could not find a better home health care for my mother because of her insurance at the time. My mother was assigned a doctor, nurse, physical and occupational therapy by this agency on the first visit. After that first visit the doctor came by once on her own schedule in the evening. We never saw her again and the agency told us she would call us and she never did while my mothers illness and prescriptions were on the line. The doctors that work for this agency are not board certified and show no accreditation whatsoever. The nurses came unprepared and never on time. And the physical and occupational therapists worked with my mother for 20 mins doing minuscule excercises and charged the insurance for stuff they didnt even do. Im not surprised seeing 5stars on their reviews it only tells you they have their employees writing these reviews who cant type a single word correctly.

Verified Google review
Paty Toscano

Paty Toscano

The nurses are very knowleable, professional and careing. Everyone is very helpful. Office staff is very kind.

Verified Google review

Reviews from Google Places for KENO HOME HEALTH AGENCY LLC. These are real experiences shared by families and patients.