GOLDEN PALMS HOME HEALTH CARE INC.

rancho mirage, CAMedicare Certified
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Medicare Certified agency provider

- ownership

Certified since 2023

Key Information

Years in Operation

3

Location & Directions

Address

71730 HIGHWAY 111

RANCHO MIRAGE, CA

Service Area

This agency serves patients in RANCHO MIRAGE and surrounding areas in CA.

Quality Highlights

Based on CMS quality data

2.7% falls with injury

Low rate of falls with injury

Better than average

75% improved in mobility

Based on patient outcomes

Better than average

75% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

75% improved managing meds

Based on patient outcomes

Better than average

97% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services

Contact this home-health-agency for detailed information about their services and offerings.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.3%
Flu Vaccination Rate62.2%
Improvement in Walking/Mobility75.4%
Improvement in Bathing96.5%
Improvement in Managing Medications75.4%
Improvement in Getting In/Out of Bed86.8%
Improvement in Breathing47.6%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.7%

Lower is better

Discharge Function Score13.6%
Health Info Transfer to Provider96.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
9 reviews
Laura klein

Laura klein

I don't really write reviews, but I need to share my amazing experience with this company, so others can too. My mom is very ill and she's been in many different home health agencies. Golden Palms is hands down the best one! Karla is one ring away and answers all my questions thoroughly, when needed. The nurses and therapists are the best! Always on time, and take their time doing their thing, giving my mom the best care possible in the comfort of her home. They even sent a phlebotomist home to get lab work! Did I mention the amazing wound care specialist? My mom has had a wound for quite some time now that would not close. Their wound care specialists worked their magic and my mom's wound is now fully closed. So grateful to have come across this agency and so thankful to them and their staff for giving us the best possible care! Recommending them and only them to anyone in need. Oh! and did I mention they travel all over riverside county!!! I would give the a 100 stars if I could!

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Richie

Richie

EXCELLENT SERVICES offering so many kinds of therapy including massage therapy Also home lab order wich is so convenient with my disabled grandma as we live in a rural area 60miles away from palm desert !!!! WOW I so glad I was referred to this company will always be a client

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Michael Mu

Michael Mu

My mother had a surgery and she has to wear a machine for recovery her surgery wound. The golden palms sent a nurse to our home to take care of my mom. I think her name is Pola. Anyway, she did very good Job. And she is very nice person. We appreciate her job and kindness.

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Vanessa S

Vanessa S

I cannot recommend Golden Palms enough. I was really struggling to help someone I care about in Rancho Mirage, but I lived 2 hours away. After an ER visit they were recommended and changed everything. They provided so much care and compassion. I have worked with several people in the geriatric community in the past 7 years (other cities and other loved ones) and ALL of the people we came across at were the BEST, so wonderful. From Carla the person that always answered the phone ( and all my questions since my loved one did not always remember:) , the Nurse Daria, OT Chris and PT were patient and kind. Even their mobile blood draw associate Diana was an Angel! What a remarkable team. THANK YOU!!

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Margarita Grigoryan

Margarita Grigoryan

I’ve dealt with a few places and I have to say that Golden Palms Home Health Care made our experience outstanding. Their team was not only professional in providing medical care but also exceptionally compassionate and understanding. The administrative staff was commendable for their clear communication and responsiveness, always ready to assist us. My grandmother was comfortable and respected by the caregivers. They were attentive to her needs, ensuring her comfort and meticulously managing her medications. Their kindness and patience brightened her days and made a significant difference in her well-being. Thank you Golden Palms Home Health care for your invaluable support .

Verified Google review

Reviews from Google Places for GOLDEN PALMS HOME HEALTH CARE INC.. These are real experiences shared by families and patients.