ACCENTCARE HOME HEALTH OF CALIFORNIA, INC

redding, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1993

Key Information

Years in Operation

33

Location & Directions

Address

2590 GOODWATER AVE SUITE 100

REDDING, CA

Service Area

This agency serves patients in REDDING and surrounding areas in CA.

Patient Satisfaction

3/5
Would Recommend:75%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.01% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
87%
Team Communicated Well
87%
Discussed Medicines & Safety
84%
Completed Surveys
188
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.8%
Flu Vaccination Rate51.3%
Improvement in Walking/Mobility92.1%
Improvement in Bathing90.7%
Improvement in Managing Medications89.6%
Improvement in Getting In/Out of Bed92.4%
Improvement in Breathing91.3%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score80.0%
Health Info Transfer to Provider81.6%
Health Info Transfer to Patient98.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4
8 reviews
Dan Rasmusen

Dan Rasmusen

Unfortunately, my wife recently had a very lengthy hospital stay. Once she came home, she needed care that I was not able to provide. Accent came to the rescue! Their skilled and caring nursing staff and therapy specialists really aided in my wife's recovery. The office staff, management team, and skilled professionals who came to our home were all compassionate, patient, and the very best at what they do. My wife needed blood drawn weekly from our home, Physical therapy, and Occupational therapy. She was in a wheelchair when they started with her, and in a few short weeks, had her using a walker! She is now able to use the principles learned from this amazing group of caregivers to again walk on her own! Looking for Home Health Care? You cannot go wrong with Accent!

Verified Google review
Virginia Hoffman

Virginia Hoffman

Everyone is so nice and professional, love all of the workers !

Verified Google review
Jeannie T

Jeannie T

Company doesn't follow thru with what they say. Complained 4 different times now about a specific worker. She keeps calling my mom and showed up unannounced. She's been rude from begining and made my mom uncomfortable from get go. I have asked for a different worker on every phone call and for her to not call my mom again and sure enough multiple calls a day and then decided to show up still. Won't recommend them to anyone.

Verified Google review
Lorid4me

Lorid4me

My father-in-law was released from the hospital Oct.18,20 and we were advised he would have several visits a week to help him continue to be able to get stronger to walk and do daily activities. A Nurse showed up twice the first week and he had an accident all over himself and could not walk. We called and advised them that he had accident and messed all over the next day and we told them that he needs care and someone needs to come . The next day the nurse showed up and went through his meds. An OT showed up same time and did very little. We told them we were told many different therapists would come and work with him. At that point it’s been 2 weeks and only 3 visits from nurse for vitals and 1 OT. That’s it . I was told a Social worker would come and explain what has happed and said people would start coming. She came one day and my husband could joy understand what she was saying. Now it’s been 3 weeks with Nobody coming at all!! He is going downhill quick and now can barely stand. Trying to call everyday to find out what’s going on and I don’t get any callbacks..I am trying to get discharge instructions and they keep telling me next week he will get visits. Who do I complain to? They are getting paid to NOT take care of him!! They are terrible. Where does he go for someone to really help him? Any advise would be nice. Going to complain wherever I can. They suck at helping people get strong..They don’t care!

Verified Google review
Rebecca Wanker

Rebecca Wanker

Michael was great with my mom. He was very thorough and compassionate. I really appreciate his making my mom feel like she was his only patient. Thank you AccentCare for having such caring people like Michael.

Verified Google review

Reviews from Google Places for ACCENTCARE HOME HEALTH OF CALIFORNIA, INC. These are real experiences shared by families and patients.