MERCY HOME CARE

redding, CAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1984

Key Information

Location & Directions

Address

1544 MARKET STREET

REDDING, CA

Service Area

This agency serves patients in REDDING and surrounding areas in CA.

Patient Satisfaction

4/5
Would Recommend:88%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.02% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
88%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
94%
Team Communicated Well
89%
Discussed Medicines & Safety
88%
Completed Surveys
291
30% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate57.6%
Improvement in Walking/Mobility90.9%
Improvement in Bathing93.6%
Improvement in Managing Medications89.2%
Improvement in Getting In/Out of Bed92.5%
Improvement in Breathing92.3%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.0%

Lower is better

Discharge Function Score81.9%
Health Info Transfer to Provider84.6%
Health Info Transfer to Patient99.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
1 review
Kristi Perando

Kristi Perando

I just wanted to say Thank You to everyone who helped care for my mom. Every person who came to my home really showed how much you cared You were all amazing! I wanted to give a special. " THANK YOU " to Elin RN and Tim P.T. Ill never forget the care and professionalism you showed to myself and my mom again THANK YOU😊❤

Verified Google review

Reviews from Google Places for MERCY HOME CARE. These are real experiences shared by families and patients.